We performed a comparison between Pega Robotic Process Automation and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The low-code/no-code development aspect of the solution is great."
"I am impressed with the tool's recording feature."
"It was very smooth and very seamless to create automations."
"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."
"The most valuable features are the loops to lookup tables to read the data."
"It is a good and matured solution."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"The initial setup is pretty easy and quite fast."
"The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions."
"The most beneficial aspect of Salesforce Sales Cloud is my development life cycle will have been shortened."
"It is an open the platform with API integration with other systems. Salesforce, it is not a software. It is very famous and available. When you are creating leads, generating leads, opportunities, it is wonderful in the reports as well. Dashboards are amazing."
"I've found lead management to be the most valuable feature of Salesforce Sales Cloud. It helps capture, track, and manage leads throughout the sales process. The tool is easy to learn."
"It is a good platform that shows consolidation of information for our customer base."
"The most valuable features of the solution are reporting and dashboards."
"You can capture all the contacts that relate to an account or business, including personal details."
"The most valuable features are performance and integration."
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"In this modern world, in this automation space, if Pega could provide more options that are user-friendly and provide a way to quickly develop an automation solution that is drag-and-drop with a minimal coding approach, then it would be great for automation."
"The orchestration needs to be better."
"The new players such as UiPath and ABBYY are moving very quickly, but Pega is not. I'd definitely like to see Pega doing a few more interesting things on the AI or machine learning front so that we can use the platform for multiple things."
"You cannot use a two-dimensional array to read the data."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"It's difficult not knowing when alerts will arrive."
"Sometimes, it is difficult to integrate it with my emails. I've had trouble integrating it with my emails. There were a couple of things I did try as well, but I wasn't able to do so. I've had difficulty in other areas too with integration. It was related to syncing my calendars. I want the tasks that I put in to automatically sync to my calendars and update my calendars, but I couldn't figure out how to do it."
"When importing from other apps, it gets messy."
"The solution can be difficult to understand for customers of Salesforce."
"The solution's scalability has some limitations."
"When integrating Salesforce Sales Cloud with other applications it can be difficult to maintain security."
"There are things that could be improved with respect to file sharing. There is a limited file size."
"I would like to see licensing fees reduced in the next release."
"The licensing price could be cheaper."
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Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 22 reviews while Salesforce Sales Cloud is ranked 2nd in CRM with 101 reviews. Pega Robotic Process Automation is rated 7.6, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA) and Microsoft Power Automate, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
