We performed a comparison between Polarion ALM and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can see the work ticket and you can circulate that within the teams. You can define your flows, customize according to your needs, and you can create dashboards and create the reports according to your needs."
"It offers good performance."
"It meets with everybody's needs without having to grab plugins."
"The solution offers good integration."
"The technical support is quite good."
"The tool helped us to more effectively and efficiently gather and structure the information (requirements, test plans, project management data, etc.), and share it with the involved stakeholders in a safe and change-controlled manner."
"The best feature of Polarion ALM to me is its traceability link."
"The most valuable feature is the function of the ALM system."
"We like the status report feature. It is something really valuable."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"The resource manager is useful."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The interface is extremely user-friendly."
"The ease-of-use could be improved a little."
"The most important thing for them to improve should be platform-independent features. They should also provide extensive pipelines and release pipelines that we can define and we can work on."
"As Polarion ALM is a development-oriented tool, easy support or easy access is provided by default, but if I want to use detailed features, I need to write the script, particularly the VM script, and this is its area for improvement. I want Polarion ALM to have a graphical user interface that doesn't need scripting. In the next release of the tool, I'd like for it to not require scripting and programming because needing to run script language is time-consuming."
"One of Polarion's shortcomings would be planning. It can handle plans, but the planning feature is very basic."
"The weak point of Polarion ALM software is about reporting and time for extraction of the data...The quality of reporting needs to improve."
"The solution's editing capabilities need improvement."
"Based on my understanding, the tool's integration capabilities with multiple tools is an area of concern that Polarion needs to focus on more."
"Technical support needs some improvement."
"The configurations are fine, but the user interface could be improved."
"A major improvement we would like to see is definitely around agile management."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
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Polarion ALM is ranked 8th in Enterprise Agile Planning Tools with 17 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Polarion ALM is rated 7.8, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Polarion ALM writes "Though needing an improvement in reporting and time for extraction of the data, its integration capabilities are good". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Polarion ALM is most compared with Jira, Microsoft Azure DevOps, Codebeamer, PTC Integrity and OpenText ALM / Quality Center, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and GitLab. See our Polarion ALM vs. ServiceNow Strategic Portfolio Management report.
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