We performed a comparison between Proofpoint Email Protection and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Phish Alarm button allows users to submit questionable emails for review and complete analysis."
"The solution's technical support is good. I rate the technical support a ten out of ten."
"The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
"The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
"The most valuable feature is the option to edit the inbound security."
"The solution has very strong detection for most of the phishing and malicious emails received from the outside."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"The archive feature is valuable."
"It has very good capabilities for managing malware."
"The solution is "set and forget". You pay for it and everything is done for you."
"The setup is pretty simple."
"The solution is stable and the performance is good."
"The solution is excellent at blocking spam."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"Symantec’s spyware and malware signature database is very good compared to other products."
"It is a solid and stable product."
"The product's deployment is complex and requires technical knowledge."
"Proofpoint has a lot of false alarms."
"The largest complaint that we hear from our customers is that there is no local support."
"Integration and filtering out who you want and don't want to have integrated ID could be improved."
"The solution could be improved with the addition of PLP and email encryption features."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
"It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"They really need to create a good package that competes with Microsoft."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"The solution takes up a lot of memory."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"This product would benefit from better integration with Symantec Endpoint Protection."
"Sometimes the solution picks up false positive for viruses during scans."
Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Proofpoint Email Protection is rated 8.4, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Fortinet FortiMail, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Microsoft Defender for Office 365 and Sophos Email. See our Proofpoint Email Protection vs. Symantec Messaging Gateway report.
See our list of best Secure Email Gateway (SEG) vendors.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.