We performed a comparison between Qualys VMDR and Quest KACE Asset Management Appliance based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's stable and quite reliable."
"What I like about Qualys VM is the dashboard presentation. It's very good."
"This is one of the best products I have worked with so far. I like the power of Qualys, and it's a better solution because you can scan a compact file, a BIT file, or batch files. The product already knows what's happening inside, and you don't need to expand the package. Tenable will do the same thing, but you need to have a package issuance claim. With Qualys, we can immediately understand the file, even a compact file. If there's some kind of discovery or incident, you will know what happened in the environment."
"We also like the flexibility in their licensing."
"Tech support is helpful."
"The prioritization feature is great. I think it has all of the advanced features that we need."
"Great web application security for scanning."
"Qualys VM's best feature is vulnerability management."
"The solution is scalable."
"The platform offers efficient stability."
"Feature-wise, I think it's more to do with the usability. It's pretty simple and it's got a very low learning curve, so that helps a lot. Feature-wise, things work pretty well as it's provided a lot of information available on the guides and the manuals, and things work as per the description."
"We have a support team here in India that has been helpful. We have not reached out to the global support for Quest KACE Asset Management Appliance."
"We utilize the package management feature the most. We also use it for getting the inventory. Companies like us don't have an inventory or asset management system per se. A lot of companies, for instance, use SCCM as their asset management tool. We are using Quest KACE Asset Management Appliance for asset management, which is a good feature. The feature that I really like is to be able to upgrade to the Windows management systems or Windows version. It is very seamless, and I have found it fairly good."
"We use the solution for IT service desk management and asset management."
"Qualys currently does not have any features for scanning SCADA, IoT, and Industrial Control Systems."
"It is a struggle to be able to pull our report and to be able to do onboarding using automated tools."
"Some of the older features could be polished instead of focusing on releasing new features."
"Sometimes we face a problem with accessing the tool and not getting an expected result. From a technology point of view, they need to look into this."
"Qualys should improve their customer experience. They need to improve the tech support experience and the turnaround time."
"Improve the API speed."
"Its integration with ServiceNow and other similar products is complicated and can be improved. It should also have virtual batching. They should support more standards and compliance requirements and more customizations. For policy compliance, they can add the standards required by the countries in the Middle East. Each country generates its own standards and frameworks, and those frameworks should be there in all products, not only in Qualys. The market here is huge, especially in the cybersecurity field. Qatar has a framework for Qatar 2022, and each and every company in the public or private sector has to follow the Qatar 2022 framework."
"The disadvantage of working with Qualys is that the graphical interface is quite outdated."
"The remote desktop tool they are using needs improvement. They have integrated some third-party tools for remote desktop connections but that is a bit complicated. That can be further simplified."
"Sometimes, it feels like the inventory it takes is not 100% accurate. I would say it is correct 90% of the time. We have had some issues. So, we have to rely on some factors of inconsistency in the data."
"Quest KACE Asset Management Appliance can improve by incorporating AI and machine learning into the solution."
"The initial setup was burdensome."
"Quest KACE Asset Management Appliance could improve areas related to the management of updates, especially concerning new operating systems."
"The first thing I don't like about KACE is that it needs to have a proper service desk. The categories and the command section do not reflect the users and the permanent users porting commands on updating. There is an issue and delay in loading the commands. We also want a proper structure for infrastructure management. Also, the AI chatbot and user template options are missing."
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Qualys VMDR is ranked 4th in IT Asset Management with 77 reviews while Quest KACE Asset Management Appliance is ranked 15th in IT Asset Management with 6 reviews. Qualys VMDR is rated 8.2, while Quest KACE Asset Management Appliance is rated 7.4. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of Quest KACE Asset Management Appliance writes "Has efficient stability and works well in Linux environment ". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas Quest KACE Asset Management Appliance is most compared with ServiceNow and Device42. See our Qualys VMDR vs. Quest KACE Asset Management Appliance report.
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