We performed a comparison between Rapid7 InsightIDR and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."NGAV and EDR features are outstanding."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The solution was relatively easy to deploy."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The price is low and quite competitive with others."
"Another very important part of insightIDR is the ability to collect data from endpoint devices via agent software. With a large remote workforce, this allows visibility into the endpoints that are connected to the internet, but not to the corporate network."
"I rate Rapid7 nine out of 10 for affordability"
"InsightIDR helps us investigate an environment to discover information about incidents."
"Rapid7 is easy to use and deploy. It is a simple solution and has easy data pulling."
"I am able to run automated actions based on the output of reports, leaving me extra time to focus on more pressing matters."
"Great coverage of all systems within our network from endpoint to firewall."
"The log aggregation and storage provided by InsightIDR has shown no issues with scalability; aggregating over one hundred millions events daily."
"I have seen that Rapid7 InsightIDR provides security to the networks and endpoints in the company."
"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."
"The most valuable features are the threat-hunting and the batch console."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"Integration and scalability are the most valuable."
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"The detection response and quarantining are very good features."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"The solution does very well as a baseline EDR and provides good process-level management."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The SIEM could be improved."
"Intelligence aspects need improvement"
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."
"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."
"I would like the ability to adjust the threshold of certain existing alerts. Currently the only option is to change the notifications or create my own alert."
"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."
"Cloud risk assessment is one area where I think they need a lot of improvement."
"The ability to tune the collector for custom logs would greatly help."
"Needs a better ability to customize the check within the console."
"The integration capabilities of the solution have certain shortcomings where improvements are required."
"The solution can only handle about 500 bans or blocks."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"The dashboard should be more user-friendly."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
"Additionally, it is complex to use, and the pricing should be improved."
"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"
"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."
"The solution's support could be improved."
Rapid7 InsightIDR is ranked 21st in Endpoint Detection and Response (EDR) with 30 reviews while VMware Carbon Black Cloud is ranked 27th in Endpoint Detection and Response (EDR) with 18 reviews. Rapid7 InsightIDR is rated 8.4, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of Rapid7 InsightIDR writes "Helps in the management of compliance, secret events and information". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". Rapid7 InsightIDR is most compared with Darktrace, Microsoft Sentinel, Splunk Enterprise Security, Rapid7 InsightVM and IBM Security QRadar, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Palo Alto Networks Cortex XSOAR and Splunk SOAR. See our Rapid7 InsightIDR vs. VMware Carbon Black Cloud report.
See our list of best Endpoint Detection and Response (EDR) vendors.
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