We performed a comparison between Salesforce Platform and SAP Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management."
"The solution is very robust and easy to develop in."
"The solution can scale."
"The product is pretty responsive."
"We used it for providing a 360 view of the customers from within Salesforce. So, a lot of data got presented there, for which we used Einstein Analytics. The Einstein Analytics dashboards were really great."
"Most of the apps allow you to try out the product before buying it. The trial period depends on the product and varies from a week to 30 days."
"We like that the technology is very agile and flexible in the sense that there's a large partner ecosystem within Salesforce Platform. This enables us to choose from many different partners with different advantages, and all of it can be done in a plug-and-play kind of way."
"I like using the reports feature, but also the fact that we are able to have a smooth process when it comes to leads and opportunities."
"It’s easy to maintain, as everything is handled by SAP."
"It is a stable solution, as I never encountered issues when using it."
"Great Integration Suite, with CPI being its stable component."
"The ability to expand it whenever required has been great — it's very simple."
"It’s great that we have the entire suite of SAP at our fingertips."
"The dashboard provides pretty good clarity."
"The most valuable feature is the data synchronization, or the push and pull of the data."
"The solution has a lot of great features."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
"Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
"The interface could be more user-friendly and offer more customization."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"The solution is a bit expensive."
"It could be maybe a bit more user-intuitive."
"I think the interface should be enhanced and more user-friendly."
"I'd like to see more local integration."
"One crucial aspect where SAP lags behind in flexibility is customization to suit specific business requirements. SAP needs to understand that customization is inevitable and should be more supportive of business-driven customization."
"The tool's UI is not very intuitive for cloud integration, so it needs research to understand its options and how it may work."
"In the next release, I would like to see improvements with the price and the licensing."
"The areas I think this solution should improve are monitoring and adapting."
"The addition of more industry use cases would be an improvement."
"I want to see better pricing from the SAP Cloud Platform in the future. I also want more security and scalability from it."
"We need to connect our ERP solution via the VPN. We need to make sure our ERP solutions aren't exposed to the outside world. Our teams really struggle with this."
Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews while SAP Cloud Platform is ranked 6th in PaaS Clouds with 38 reviews. Salesforce Platform is rated 8.2, while SAP Cloud Platform is rated 7.8. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of SAP Cloud Platform writes "Provides seamless integration with CTI for streamlined data synchronization but complexity and challenges in migrating existing applications to the low-code model for custom application development". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and OutSystems, whereas SAP Cloud Platform is most compared with Amazon AWS, Microsoft Azure, Google Cloud, Mule Anypoint Platform and Microsoft Azure Logic Apps. See our SAP Cloud Platform vs. Salesforce Platform report.
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