We performed a comparison between SCOM and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"They have great integration with the active directory."
"The solution primarily drives system information, and I believe it works fine."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"The product has helped our organization with in-depth monitoring."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"The solution has improved our overrides and the ability to start services if they're stopped."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The solution effectively monitors network devices and servers."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"It handles the basics of monitoring."
"It is stable."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"The user interface is good enough."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"Of course, price is always an issue with Microsoft and could be improved."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"The console feature is very poor, and it would be very good for us if this were improved."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"You have to invest a few days to become an expert in this solution."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"The product is old and not updated."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
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SCOM is ranked 10th in Network Monitoring Software with 78 reviews while WhatsUp Gold is ranked 45th in Network Monitoring Software with 22 reviews. SCOM is rated 7.8, while WhatsUp Gold is rated 7.8. The top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ServiceNow IT Operations Management, whereas WhatsUp Gold is most compared with Grafana, SolarWinds NPM, Zabbix, PRTG Network Monitor and Prometheus. See our SCOM vs. WhatsUp Gold report.
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