We performed a comparison between Skype for Business and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."
"The security seems good."
"It's a good and stable product that fits my needs."
"There are free versions of the solution available."
"I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time."
"Scalability-wise, I rate the solution a nine out of ten...Stability-wise, I rate the solution a ten out of ten."
"The solution’s video quality is fine."
"The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others."
"The important feature is breakout sessions. We can create a breakout session if you want to hold a conference and make a room only for some people at the meeting."
"You can configure whatever you want in great detail."
"The product's initial setup phase is very straightforward."
"The most valuable features of the solution revolve around stability and performance."
"Webex helps us collaborate better. We can work with customers and our team in real-time, share screens, and use a whiteboard. It's been really helpful."
"The stream is very smooth. That's what I like about Webex. Other video conference solutions like Zoom sometimes freeze and get buggy, but Webex doesn't."
"It is a scalable solution."
"During Cisco training sessions, I found Webex effective in improving productivity. I benefited from the training. However, I can't speak for others using Webex for daily work or jobs."
"The cost of Skype for Business has room for improvement."
"The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams."
"There are issues with the bandwidth, particularly for external meetings,"
"I should be able to make a desktop phone call when I click a member of my Lync directory."
"Skype for Business could improve the interface. It could be easier to use. Additionally, it's hard to find the people or add people you want to communicate with."
"The group feature of Skype for Business needs improvement. It should also be improved for online lectures."
"Going forward, I would like to see better call quality and reliability."
"The stability could be improved."
"I'd like to see a modernized user interface, something a bit more colorful."
"The interface of Webex should be improved and it is difficult to find information."
"It would be great if they had a directory that you could consult for the meeting dial-in numbers."
"They should integrate the solution with multiple hardware vendors."
"Webex is a very demanding application, so it requires a very heavy bandwidth."
"The GUI of Webex should be improved. The connectivity for putting people inside the meetings or entering meetings is to be improved."
"Webex is clunky and it's hard to use. It's not simple. Webex is probably the most user-unfriendly of all of them. Whenever you're trying to get on it, it's an absolute pain."
"There were some latency issues that could have been addressed if they had a data center in our location, e.g. the African region."
Skype for Business is ranked 4th in Virtual Meetings with 60 reviews while Webex is ranked 2nd in Virtual Meetings with 121 reviews. Skype for Business is rated 7.8, while Webex is rated 8.0. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Skype for Business is most compared with Zoom, GoToMeeting, TeamViewer, Cisco Meeting Server and Cisco Jabber, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Zoom, Cisco TelePresence and Huawei Video Conferencing Platform. See our Skype for Business vs. Webex report.
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