We performed a comparison between Symantec Endpoint Security and Symantec Endpoint Security Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to get forensics details and also memory exfiltration."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is stable and scalable."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The setup is pretty simple."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The features are very nice. We are getting updates continuously from the Symantec side regarding any attacks, such as zero-day attacks. Symantec helps us in mitigating any attacks or threats early."
"It seems to be user-friendly. Our users seem to like it for the most part."
"Easy to use solution."
"It is very easy to managing everything in relation to the implementation and processing. The initial setup is very easy."
"The mobile application is valuable. You are able to see the reports of intrusions and the like on mobile devices. That is one of the coolest aspects."
"We never expect downtime. There is also great ease of use for my admins."
"Managing SEP is very easy, and also troubleshooting part is easily managed."
"Can detect and prevent attacks that are exploring common software vulnerabilities."
"Symantec is a little bit better at remediating or preventing things in general."
"Symantec Endpoint Security Enterprise’s interface is good to use."
"It is very easy to use. The user interface is friendly."
"Device Control is very user-friendly."
"The solution is useful for endpoint protection."
"The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security Enterprise is stability."
"The monitoring and reporting features are pretty awesome."
"Simple and very scalable solution that provides endpoint security and malware protection."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"It takes about two business days for initial support, which is too slow in urgent situations."
"FortiEDR can be improved by providing more detailed reporting."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The support needs improvement."
"We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again."
"We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities."
"Symantec needs to develop some reporting features and notifications. For instance, if the server is not on or it's shut down. There should also be time-based USB control."
"Need to improved orchestration for broken clients fixes."
"I would like to see improvements in the anti-virus and the device control features."
"Symantec Endpoint Security can improve management because it is difficult to do. It is not a straightforward tool to use. Additionally, the dashboards and reports could be better. It is difficult to understand what exactly is your current status."
"Future releases should ideally be cheaper."
"Sometimes, when we are creating a new policy, some of the clients are not being updated with the latest policy."
"An area for improvement for Symantec Endpoint Security Enterprise would be its firewall features, in particular, this solution needs to provide more firewall controls."
"The tool needs to improve its dashboard."
"In the future, Symantec Endpoint Security Enterprise should improve the firewall and documentation."
"We are currently looking at CrowdStrike as a replacement option because on-prem support is going away under Symantec."
"Symantec's main priority should be enhancing their support, especially local support for different regions."
"Symantec is selling Endpoint Detection Response as a different solution. If it was incorporated in this solution it would be a good thing. This is what the other vendors are doing, such as CrowdStrike. They offer Endpoint Protection(EPP) and Endpoint Detection and Response(EDR) in the same product. If Symantec had something similar, it would be good for customers, they would not need to purchase two different products and then integrate them. They can have a single agent doing two tasks."
"I have contacted support and the speed of resolution could be faster."
"The product's security features could be improved - it is still possible for hackers to penetrate your servers even when using it."
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Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Symantec Endpoint Security Enterprise is ranked 20th in Endpoint Protection Platform (EPP) with 30 reviews. Symantec Endpoint Security is rated 7.6, while Symantec Endpoint Security Enterprise is rated 8.0. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Symantec Endpoint Security Enterprise writes "Offers the ability to craft very specific policies to secure your environment and customize your security functions". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Symantec Endpoint Security Enterprise is most compared with Symantec Endpoint Security Complete. See our Symantec Endpoint Security vs. Symantec Endpoint Security Enterprise report.
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