We performed a comparison between Symantec Endpoint Security and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product detects and blocks threats and is more proactive than firewalls."
"Fortinet is very user-friendly for customers."
"This is stable and scalable."
"The product's initial setup phase is very easy."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Endpoint Protection is the next generation. It covers antivirus, spamware, ransomware..."
"I have found the central control console the most valuable feature."
"The solution's application control feature is very, very powerful."
"The product blocks computer viruses."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"The scheduled scans and the active protection were the most valuable because it allowed me to have the systems protected in real-time and also be able to schedule scans so that as new definitions would update, machines could be scanned to make sure that everything was in tip-top shape and there was nothing lurking in the background."
"SEP, the entire suite of components, provides good endpoint protection."
"The most valuable feature is that I don't feel that it is there. It works in the background and doesn't interfere with my daily work. All the scans are done in the background. This is the biggest advantage of this product. It works because I have never been infected since I have been using this solution. Its interface is also very good."
"The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful."
"It is very lightweight on the workstations, not slowing them down while still doing its job very well."
"Doesn't consume resources or affect the computer performance at all."
"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."
"The initial setup is not complex at all. It's very straightforward."
"Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"Auto-Remediation"
"We find the solution to be a bit expensive."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The SIEM could be improved."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The only minor concern is occasional interference with desired programs."
"Cannot be used on mobile devices with a secure connection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"After selling this product, what we have observed is that the system gets slower, which is a major issue."
"There are limitations because everyone these days has hybrid working; however, the endpoint does not work for us unless we are connected to a VPN, which is a major limitation."
"We are not satisfied with this solution. It needs a lot of improvements. It doesn't detect the most recent malware and unknown threats. With most of the users working from home these days, there is also a need for some extra security layer. That's why we are thinking of going for a better solution that will take care of all of our endpoints and work from home situation. Symantec also has to work on EDI technology. Vendors like Palo Alto and Cisco are coming with their own intelligence and cloud infrastructure in which unknown threats are regularly watched and monitored, and they are reported to the admin."
"Automation of tasks should be improved on SEPM. It is currently manual, and we should be able to automate installation and deployment from the client side."
"It would be perfect if it is capable of detecting or checking ransomware."
"There is room for improvement in the zero-day threat detection system."
"If a machine is infected by ransomware, it's hard to recover the data. We don't have any data on the client, so we're not overly concerned about that. Still, it would be nice to have this feature if there are any future problems."
"When, Microsoft releases a new OS version twice a year, you never know if the current version of Symantec Endpoint Protection will support it. You can have a lag between when Microsoft releases a new client - and then the current version doesn't work correctly - and it could be some months between updates from Symantec."
"They should provide more information on the type of cyber attacks."
"Their customer support should be better. We started having some issues with it, and we didn't get the required support."
"I believe that Webroot Business Endpoint Protection should offer a more modern UI."
"We need to know more details about how the virus interacted with the computer."
"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."
"The solution could improve by providing better ransomware protection."
"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."
"I'm not happy with Webroot Business Endpoint Protection, for only one reason. It seems that it slows down my interface when I'm doing programming in Microsoft Access, tremendously."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Webroot Business Endpoint Protection is ranked 35th in Endpoint Protection Platform (EPP) with 30 reviews. Symantec Endpoint Security is rated 7.6, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, HP Wolf Security and Panda Adaptive Defense 360. See our Symantec Endpoint Security vs. Webroot Business Endpoint Protection report.
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