Veeam Backup & Replication Reviews

We use Veeam Backup for setting up backups, according to our directives and policies, such as encryption and high contention policies. We then do the backup to Wasabi or any other cloud area. We use these directives to configure the backups. 

This solution is deployed on-premises. 

Veeam Backup has many valuable features and every feature is different. I have created backups for file-level backup, VMware or hypervisor virtual machines, physical machines, and workstations as well. Every time, I learn something new. 

I think Veeam needs to improve the file installation process, as well as more technical things like snapping feature issues. Sometimes during backup, when it's taking the scan snaps on the ESXi, it started and didn't remove the snapshot from there, which consumed storage on the EXSi. It could be improved with more technical depth. 

The response time for Veeam's technical support could also be improved. 

I have been working with Veeam Backup for about four to five years. 

Veeam Backup is stable. There is an issue, where if you lost the VBR machine that was taking the backups, it's a long process to reconfigure the VBR, attach the repositories with the new VBR machine, and restore things. It is a difficult process, but with Datto, they also contain the backup in the cloud—you can manage your cloud to the portal and then you can store the machines on their cloud. 

Maintenance is required from time to time, basically whenever you're upgrading your servers, workstations, or endpoint. According to that, you might need to improve your version of Veeam. I started working with VBR versions 8 and 9, and then upgraded to 10, and then 11. Different restoration features and backup features are available in different versions. 

This solution is easy to scale. You can scale it up—you just need to give it a repository and then assign the backup to those repositories. It is a little difficult moving the old backup change from one repository to another, and is not as simple as with Datto. Datto has a very simple process and when you continue with the Datto machine with a higher amount of space, they always have their pool containing all the previous backups. They also move all those backups to new storage, so their process is very easy, whereas it's a little difficult with Veeam. 

Veeam Backup is mostly suitable for small organizations. For large organizations, I recommend Datto because they're more reliable, in terms of the restoration process. Small organizations may have time to recover things or provide a solution. Basically, it depends on the queue scalability or the RPU and RTO, so you must plan the solution according to that. 

I'm satisfied with Veeam's technical support. Normally, we are able to solve issues ourselves, but if we have any issues that are unresolvable and we can't find a solution on the internet or on forums, then we contact the support team. 

They take a little bit longer to resolve issues because they often have call loads on the support, so you either need to wait one or two hours for someone to call you back or you need to wait on the phone. The other support teams are busy on other calls, so you have to wait for them or leave your number. 

In one scenario, different issues were occurring and we discussed them with the support team. I was working on license utilization of all the VBRs, which were integrated with my Veeam Service Provider Console. We identified that the license utilization was not generating properly through the Veeam Service Provider Console and it also wasn't integrating through to my PSA integration tools. So, he worked with me and they improved the database tables to get the proper report from the VBR. From time to time, these issues are identified and we resolve them. 

If you are installing it for the first time, you might feel that it's a little bit complex. I think that if you are using a backup product, it's easier to configure the backup through Datto, Acronis' business solutions, or Synology NAS. To me, those are the easiest ways to configure the backups. 

The timeframe for deployment depends on the client environment: how many servers, how many backups need to be configured, the size of the backups, etc. When you configure the backup, initially, you need to take the full backups in, which takes time if the backup size is too big and you need to configure it one by one. So, it depends on the infrastructure, bandwidth, and the size of the backup. 

We implemented this solution through an in-house team. 

Veeam products are less expensive than other products. The licensing costs are low and they're pretty affordable. 

I'm using the Veeam Service Provider Console for centralized management of all VBR, and I created the cloud VBR for taking backups off configuration and managing them through the Veeam Service Provider Console.

I also use Datto, which I recommend for large organizations, because they are more reliable, in terms of the restoration process. You can make a machine available for a client on the Datto machine as well as in the cloud. It also takes a shorter amount of time for recovery, whereas on Veeam, you must have additional space and additional hardware available to restore the full machine. They also have a limitation of file level storage. For example, if you are running VBR on a machine and restoring the file, you have two options: you can either restore the files on the original location first, or you can restore the file on the same VR machine. If you lost your original location and you're restoring files, then you must restore the files on one of those two locations because you can't store files on network parts or any external storage. Small organizations may have time to recover things or provide a solution. 

I rate Veeam Backup a seven out of ten. 

I would recommend Veeam Backup, especially for small businesses. Normally, small business owners have a small budget, so they need to configure Veeam, whereas large organizations have large budgets, so they go to Datto. Small businesses can deploy Veeam if they have four or five backups. Otherwise, I would recommend Datto if they can afford it. 

We have used this solution to back up our on-premise environment. Currently, we are backing up our VMs VMware.

Veeam Cloud Connect has helped us to reduce the cost of cloud storage for an offsite solution using their archive storage feature. 

The most valuable feature this solution offers us is new and allows us to store data in the cloud and works with Azure and AWS Cloud. This is useful for managing the retention of large volumes of data. 

The continuous backup functionality is useful for us to keep all our data up to date. 

It would be useful if we could integrate our on-premise VM solution with the Azure workload backup from the existing console. This would assist our customers in reducing the cost of hardware. 

It would be good to have the option to store the data directly to Azure, AWS Cloud or any other cloud solutions. 

We would like to have cloud storage set up as a storage solution instead of local storage and have an integrated console for AWS, GCP and Amazon Azure workloads.

I have been using this solution for the last five to six years. 

This is a stable solution for a medium-sized environment. We haven't tried it for a large-scale environment but the solution may not perform as well at a larger scale.

The support offered is very good, however, hey recently introduced a ticketing system that requires us to raise a ticket from their portal site and wait for a response. Calling them directly is not possible. 

We used to use Commvault as our backup solution. We switched because we wanted to avoid having an offsite team and hardware. 

The initial setup is straightforward and very simple. It took three to four hours to set up the environment. 

We have like pooled license and act as a seller. We pay approximately $800 per month. There are no additional costs from Veeam directly but the solution does require cloud storage that needs to be paid for. 

It's an excellent product that is simple and easy to setup. If you have a medium-sized environment and infrastructure, this is a good solution. There is an option of a 30-day trial to test all the features the solution offers.

This solution is used to backup, restore, and replicate our data.

It's an easy-to-use tool with multiple functions.

The replication is easy.

It provides good findability of the missing documents.

I'm pleased with the ability to search for documents; it's very useful.

There is a lot of documentation available online. The Veeam forum is a great place to start because it contains a great deal of information.

Scalability, as well as licensing costs, need to be improved.

I like the idea of a web-based version or a web console. That is the top priority for us.

We have been using Veeam Backup & Replication for more than five years.

We are working with the latest version.

Some features are missing, such as web-based versions. 

I only have the software on the machine, and I must log in to use the software. There are some features that are missing in terms of stability.

Scalability needs to be improved.

In our organization, I am the only user from the IT department.

I contacted technical support in the middle of last year. There was an issue with our Veeam account that was resolved in a matter of days.

The initial setup is straightforward. 

It is just a small installer. That was all there was to it, we just needed to fill in some options.

The licensing cost needs improvement.

We have a yearly perpetual license. 

I was comparing Veeam to Dell DPS, and I was looking for information on products other than Veeam or Dell but were somewhere in between.

My advice is to determine whether the version they have is the correct one that they require, as Veeam has three different versions. As a result, you must determine which version is appropriate for your organization. That is a mistake that we have made in the past.

I would rate Veeam Backup & Replication an eight out of ten.

Our use case is about a hundred VMR servers and maybe a handful of agents.

It has improved our organization. I don't have to spend all day troubleshooting backups, so it has freed up a lot of time.

It is a rock-solid backup solution. That's all, and that's what we were asking for.

They fixed everything that I was hoping for. It is pretty good. There were a few things in 9.x that I was wishing for, and they came true in version 10. We were looking for retention without having to make a copy job.

We're getting ready to migrate m365 to the cloud. I haven't dived into it to make sure, but I wish the m365 backup would integrate into the current console so that we don't have to use two different consoles.

I have been using this solution for maybe two years. I use it daily.

It is rock solid. We didn't have any issues.

Its scalability is great. They have scale-out backup repositories where you can add more extents, so it'll grow with you. You just buy more space or another server and then add it into the scale-out backup repository.

Primarily, there are six users, and I'm the primary one. We're all in the operation center.

Their technical support is great. They're quick, very knowledgeable, and very proficient. I would give them a ten out of ten.

We used Unitrends before this, and it was constant babysitting. It worked great for that time period, but once we migrated to VMware, we decided to try one of the industry standards. It has really paid off for us. Unitrends was quite a bit more expensive.

Now that I understand it, it would probably be simple, but initially, it was a kind of interesting concept. It was a little bit complex, and we had a vendor who configured it for us, but we battled it until we got it all configured the way we wanted. The biggest issue was the space for making the backups. We didn't realize how much space we would use.

Don't waste your time. Go ahead and do it.

I would rate Veeam Backup & Replication a ten out of ten.

We are a Veeam distributor and this is one of the solutions that we use, and also implement for our clients. 

We have been using an on-premises deployment. It is installed in our VMs, and we have created a backup repository. It performs a daily incremental backup, and on the weekend it performs a full backup. 

The restore option is very fast when restoring the VM, and it is the most valuable feature for me.

The user interface is good and it is very easy to use.

I would like to have the capability of backing up a physical machine, as opposed to just a VM.

The support team is very friendly and they have helped us a lot. When we have needed any help or support, we have been able to reach them.

I used to use IBM Tivoli, and I find that the backup and restore operations are much faster with Veeam. The price of Veeam is much lower than the IBM solution. In Veeam we can use different kinds of storage, whereas, with IBM, we could only use a tape backup.

Veeam is very easy to implement. The installation is easy, and you do not need a technical person to be present.

The deployment takes approximately two hours, including configuration.

We had some assistance from our contact with Veeam in Dubai.

We are happy that we are using Veeam.

I would rate this solution a ten out of ten.

We are using Veeam at our college and we have been connected for a while now. We use it for backing up virtual servers in the Hyperwave and it is working very well. It works well for backing up services. We can backup Microsoft Exchange and Microsoft Sharepoint and it is actually easy to understand how to restore from it. It has an easy UI.

The most important part is that we know we have a backup of the whole virtual server. We can restore the whole server if we want, or just take some specific files. I like this duality of the product. That's how I put it on virtualized software.

The most important improvement would be for it to be updated to support new servers and we actually are in a situation that we are going to connect our Exchange service to a new one. They have to actually support new software as they are released and I think Veeam has promised to support new Windows upgrades which is important .

If they had some more agents for physical computers, that would also be a nice feature.

I have also been struggling with the storage, and in some cases I need to move things due to performance. We can use replication and we hope that this will help us continue with Veeam.

This solution is very stable. I have been struggling with the storage now and that's not Veeam's fault, but sometimes I have problems with it. We are short on storage right now, but because of some performance issues we have to reserve a room at our location and the connection between those two rooms is not great. I hope I found the cause of that problem so in this situation we actually have been struggling with storage. I know that Veeam has support for more storage. If there was a snapshot functionality on Veeam, it would help. I think we cannot use the replication part of the solution but I think we are going to use it more now when they have more of the location sites, and replicate to the different locations.

I know they have good support, but I haven't been using them very often. I'd like to try and figure out what the problem is myself. I know that we have a contract to use their help. Mostly I use the support for upgrades to new versions. I don't contact Veeam support very often.

The initial setup was straightforward. It was easy to install. If you miss some plugins for Windows, you actually can click "okay" and it's on the installation media. The installation is very easy. 

It is a cheap solution with the ability to backup for our needs.

The price is great. It's software related, and I know that might be a good thing because it's a cheap solution to buy and we have been looking for a program for backup and they fit the bill. The price of Veeam and its software related products enable you to have your own hardware. You can use your own infrastructure and you can actually buy what you want. This is cost-effective. It might be that if you buy something else and they have media things it's very expensive but it works very well. If your company has pressure to actually get back data very quickly, it might not be possible with this solution. Our college environment doesn't seem to have this problem. There has not been much down time but I think if the server is broken, it just restores within an hour and everything returns back to normal.

You can actually use the infrastructure you already have so you don't have to buy new hardware to actually start using it. That's the most important part about this solution.

Replication (fast recovery for replicated servers).

It has decreased downtime issues. By using replication, we decreased our downtime for crashed servers and having other service/system issues.

It is very simple and fast to power-on a replicated server, making it come online again.

I'm not sure if this option is available in new versions. But different types of licenses could not be used on the same Veeam server in the past, it would be good to be able to use mixed types of licenses in the same server.

About four years.

No, it is working nice and smooth.

No, because we are using this product in a small environment.

We do not encounter many problems with the product, but we do get an instant response when needed.

We are still using a different product for backup. Veeam is being used for replication only.

Since it was a single server setup, it was easy to install and configure.

It is acceptable for us because we having been using it for approximately four years. However, I think for new buyers/customers it may be cheaper than other products.

Another product is being used for backup. We did a PoC with Veeam, then bought it.

It is easy, with many features, (I think) it is cheaper. Very useful for virtual environments.

I have managed Veeam for several years and the user experience, the minimal complexity of management have been a breath of fresh air compared to experiences with similar products. I have had issues with other products from implementation to upgrade of versions and basic restore of data. Veeam has simplified the upgrade process and made it straightforward. I have experienced no issues with the installers. I can’t say I’m lucky so I have to say the product has been solid for me.

The value of the feature set is a difficult question. The instant restore is a great feature knowing that in the event of an outage our downtime will be minimal, as well as the Exchange explorer, the ability to restore files so granular to an entire VM is exceptional. I would also have to mention the Veeam One monitoring tool is used daily. The ability to have Grandfather, Father, and Son backups is extremely useful when preparing backup for tape or offsite. The compression and de-duplication capabilities for space savings and off-site backups.

To us the ability to restore an entire VM for Development and User Acceptance Testing is invaluable the need to Develop continues to grow and Veeam supplies us the ability to manage this seamlessly. Utilizing the de-duplication and compression built into Veeam we are able to keep backup longer and have the ability to perform more frequent backups.

I do have a need ever so small to have the ability to backup physical servers, this is not something Veeam offers.

I have been a Veeam customer for the past 4 Years.

Deployment was very easy and straight forward. Upgrade process has also been straight forward.

In the infancy of the product I did encounter an instability with the backup chain becoming corrupt with every failed backup this issue has been resolved in the newer releases of Veeam.

Scaling Veeam out was as simple as applying licenses to the new host that I wanted to protect or use as a target for my replication jobs.

We purchased our product threw a third party and the need for customer service interaction has not been warranted. We were able to view a demonstration of the product live at a technical event.

I have had to work with support on a few issues early in the game. I found them to be very responsive and quick to resolve the issue. The professionalism and knowledge was at very high level.

I had originally used a different solution for backup and replication. I thought it was clunky and issue ridden but it worked for the situation I had. I was even looking at improved versions of the product when I came across Veeam at a vendor showcase. I was blown away by the manageability and scalability of veeam and after a little more research ordered it. I have not looked back since. Veeam has done everything it promised and with every release there have been great new tools and advances in the product.

Now it has been several years since the initial setup but the setup was very straightforward, the agentless backup solution is easy to install and connect. The complex part of the setup was the decision of what database server I wanted to use.

Veeam was implemented by an in-house team. Training for installation and configuration was found on Veeam website and support was ready to assist if any bumps were found.

I cannot give a dollar amount, but I can say the ROI with Veeam data deduplication has saved on time with backup window shrinkage and the storage required decreased substantially.

The original setup cost was very minimal, licensing was less expensive than the competitors and the equipment needed was purchased previously for the in place backup solution. Day-to-day expenses have also dropped with smaller lighter backups the window has shrunk from around 10 Hrs. to an area of 4 Hrs. This enables us to use this time for other mission critical task.

I had evaluated vRanger and Symantec backup products, both have come a long way since the evaluation but at the time of our Veeam purchase it was the product that had the features we needed.

Download the free version and give it a try. I believe you will find what you are looking for.