We performed a comparison between Amazon AWS and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Machine learning is a valuable feature."
"Using AWS is really helpful for saving costs."
"They release new solutions almost every quarter and you don't get that kind of innovation from an enterprise company."
"We like the that, within the public subnet of this solution, a new instance of the tool is launched when it detects an issue, in order to prevent interruptions in performance."
"We found the solution to be reliable."
"Very good automation and very stable."
"It is easy to use."
"We've built several AI ML solutions and done lots of work on the GPUs available on Amazon servers. We did a lot of work around web spidering, natural language processing, and machine learning or deep learning workloads."
"It was pretty easy to deploy."
"Marketing and Sales Lead, Forecasting, Campaign management."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"The most valuable feature of the solution is its overall ability to manage everything, including the sales pipeline and quick creation of sales reports."
"I like it because of the fact that it lets me know what I'm working on and what I've recently worked on. It also helps me and allows me to do tracking. If I want to go out and find out how many times I've touched customers, I can find that information out. It tracks such information, and we use it. If we send any type of promotions out, it tracks who gets those promotions and how they've responded to those promotions."
"The most valuable features are quick customization, solid deployment processes, and excellent reliability."
"The most valuable feature is ease of use."
"Features they are integrating to the other services."
"The initial setup was very complex."
"One area that could be improved is in data management. They could improve on the data side. For example, I see others with better cloud services and larger data computing capabilities."
"There are some limitations for certain applications that happen regionally and it is an issue for us."
"It could be made cheaper. I know we spend a lot of money each month on AWS."
"Price can always be cheaper."
"An easier way to determine estimated costs quickly would be helpful."
"The initial setup is not easy at all."
"Amazon AWS is a very poor product for students. Microsoft Azure is a better solution."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"The marketing automation needs improvement."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
"Getting reports in Salesforce is sometimes a little bit difficult. You need to do a lot of things to get detailed reports. This feature can be improved. Its price can also be improved. It is currently expensive."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
"The management of Salesforce could be quite a task. Old and unusable contacts can add up over time. If I could wave a magic wand, it would be to initiate a self-cleaning feature."
"I don't have any notes for improvement. It serves us well."
"An improved UX may be helpful in the solution's next release."
Amazon AWS is ranked 2nd in PaaS Clouds with 250 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. Amazon AWS is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and VMware Tanzu Application Service, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and Pega BPM. See our Amazon AWS vs. Salesforce Platform report.
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