We performed a comparison between Atlassian Confluence and IBM FileNet based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."The scalability is enough for our use cases. It covers all our needs."
"The solution is very intuitive and provides excellent content management."
"With Confluence, everything is in one place, so it's easy to find documentation."
"The most valuable features are hyper-linking, the Drawing Tool, and enhanced tables."
"With respect to our experiences with Confluence, we haven't had any issues."
"This is a scalable solution that supports thousands of users."
"Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source."
"The most valuable features is its design documentation abilities."
"The beauty is the response time. It is very good nowadays within the platform."
"The most critical benefit has been ease of use. It speeds along our development helping us go to market a lot sooner."
"The most valuable feature is the way in which it enables clients and customers to quickly access the content and information that they use for everyday functions."
"The important features to me are that it is stable, scalable, and the integration between this platform and the other platforms is very good."
"It has improved my organization by how we release documents, claims, and policies."
"It saves our customers time by 30 to 40 percent by eliminating the time to process paper."
"We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems."
"Stability is really good. We fairly recently upgraded a version of it and have not been having any problems. The resources seem to be really good with this version; it is a little easier to troubleshoot issues."
"Atlassian Confluence is not really a community-friendly solution."
"I'd like to see some improved reporting on usage."
"When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file."
"It lacks ease of integration."
"The one way in which this solution could be improved is by offering better design and UI."
"The UX is a little bit all over the place."
"I think the couple of improvement areas would be around Markdown support and support for adding code."
"There is no concept of peer review or a draft mode - whatever you write is live."
"I would like to see it able to capture NLP in an advanced search. It would also be good if it could capture images and segregate them in categories within a span of seconds."
"During the initial setup, all the details and different technical things that we were trying to figure out became complex."
"I would like to see Azure AD added."
"Simplifying both training and maintenance would be an improvement."
"I would like IBM to improve with each release, continue moving towards a continual, tighter integration, and build solutions that take advantage of all the different modules the platform has from one place."
"The FileNet API seems like it is very difficult and not transparent."
"The new software and trends with the cloud solution is a little slow. I would like them to move toward more cloud-based and microservices rather than a SaaS model. This is where the industry is going and what customers are asking for."
"This solution could be improved with the ability to present the file system from FileNet."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews. Atlassian Confluence is rated 8.2, while IBM FileNet is rated 8.2. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Zendesk, whereas IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Adobe Experience Manager.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
