We performed a comparison between Azure Monitor and BMC TrueSight Operations Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Azure Monitor is the preferred option due to its ease of setup, low-cost pricing, and integration with other Microsoft technologies. It also provides a more convenient and efficient solution for developers by offering a one-stop place to monitor all cloud resources across multiple subscriptions in one dashboard. BMC TrueSight Operations Management has valuable features, but needs improvement in areas such as cloud monitoring, reporting dashboards, and pricing.
"Azure Monitor's best features are its graphs and charts, the different visibility options, and reporting."
"Data exporting is easy, and this tool works seamlessly with other solutions. It's a stable and low-priced solution."
"Provides an overview and high-level information."
"It is a move-in powerful feature compared to other market-leading tools."
"The initial setup is straightforward."
"The solution is quite stable."
"Good load and metrics gathering and very good analysis."
"The most valuable feature is that it's stable. It hasn't crossed any thresholds."
"BMC TrueSight Operations Management is easily scalable."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The Event Management is outstanding; still is the most interesting part of the product."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"Automation related to gathering metrics from more applications could be improved."
"As a younger product it still has room for feature improvement and enhancement."
"The length of latency is terrible and needs to be improved."
"We encounter some difficulties in monitoring the operating system on its own."
"We cannot use AI services with the solution."
"They need to work on a more hybrid deployment that will allow us to monitor local on-premise deployments and connect to different systems. I would like to see more integration."
"In terms of pricing, Azure Monitor's billing based on data size can sometimes lead to increased costs, especially when developers need to purge data frequently. While there are mechanisms in place to track and manage this, there is room for improvement in terms of optimizing data pausing and related processes. Enhancements in this area could help mitigate potential billing concerns and provide a more seamless experience for users."
"They can simplify the overall complexity since you have multiple data sources in the cloud for monitoring. It's quite simple, but there are so many portals. It takes time to work with it. If they could simplify the user configuration, that would be good."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The solution is overly complex."
"More modules for less popular applications and better documentation."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"It would be better if the initial setup and deployment were more straightforward."
More BMC TrueSight Operations Management Pricing and Cost Advice →
Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 49 reviews. Azure Monitor is rated 7.6, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". Azure Monitor is most compared with Datadog, Dynatrace, Prometheus, Sentry and Grafana, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and Splunk Enterprise Security. See our Azure Monitor vs. BMC TrueSight Operations Management report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
