We performed a comparison between Camunda and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design."It's user friendly, much better than most tools I have seen."
"The most valuable features are the workflow, the task list, and the modeler where we use VPN."
"The graphical interface is very beneficial."
"We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation."
"We have a lot of users, almost 1,800, and we needed something affordable, stable and something that could be used by a large financial company. This solution truly fit the bill."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."
"Camunda Platform is better than IBM BPM, and Azure. It is more elaborate."
"The BPMN diagram is valuable. For our use case of transferring money from one account to another, the connections have to be done in the traditional financial ways. There are a lot of unexpected errors and a lot of instability with this kind of system, and we are using Camunda in order to have clear flows. With BPMN, I can show a flow to my business partner, and the business team can easily understand what's going on. The technical team can understand what the implementation is, and we can model different errors and the process for recovering from these errors."
"I like that Salesforce is ERP agnostic. In the past and at different companies, I have implemented new or replacement ERPs. It's best in class. I like that it's a SaaS. I like that it can work on any device—any Windows, Android, or Apple device."
"The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions."
"The reporting is easy and helpful."
"The most valuable feature of Salesforce Sales Cloud is for teams the ability to do marketing on our page and to manage their marketing leads. You are able to close a deal and do the renewal. For the life cycle management for customer management, we use Salesforce Sales Cloud. The performance of the solution is good."
"It is a very stable solution."
"We use workflows for sales flows and various automation, such as assignment rules and validations provided by Salesforce. When out-of-the-box solutions aren't enough, we delve into coding, utilizing synchronous and asynchronous methods. Additionally, we employ tools like lightning components."
"There are many extremely useful features."
"Salesforce helps up keep track of candidates."
"In the future, I would like to see better transactional integrity."
"I'm from the .NET world and I would like to use it, rather than Java."
"If they could build some scripts or some configuration to get it up and running in a Docker environment, that would be good. I didn't find anything when on Docker, however, maybe they have something and I didn't see it yet."
"The user interface needs some polishing because it is too technical for end-users to use it."
"It would be better if the tool were made less reliant on Java."
"Process interfaces between diagrams could be improved."
"In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition."
"The documentation could use improvement."
"The high price of the product is an area of concern where improvements are required."
"If the infrastructure is not correct, then customers are having an issue and it's taking a lot of time to load."
"Salesforce Sales Cloud could improve by allowing some customization of the processes with coding to avoid the problem of memory. When we use only flows in the process, which can become large flows, they are more complicated to debug and also for maintenance. It's better to invoke some Apex classes to make the process better."
"It is very clunky. Its interface can be more user-friendly. There is always way too much information going on in Salesforce. It puts too much on your screen. It gives you every piece of information in the world, whereas I need less. It would be nice for it to be cleaned up a bit."
"The solution is secure. However, they could always improve on security."
"The reporting features and the dashboard must be improved."
"There are also certain restrictions on the reports in terms of the number of records. Ideally, that should be removed."
"It would be nice if they had an ERP offering or a firm strategic partnership with a best-in-class ERP. So rather than say they're just ERP agnostic, you would pick whichever ERP you want, which is very generic. I think it would have a lot of merit if they partnered strategically with a best-in-class trusted ERP platform or acquired an ERP platform."
Camunda is ranked 2nd in Business Process Design with 71 reviews while Salesforce Sales Cloud is ranked 2nd in CRM with 102 reviews. Camunda is rated 8.2, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Appian, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and Siebel CRM.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
