We performed a comparison between ControlUp and Pulseway based on real PeerSpot user reviews.
Find out in this report how the two Digital Experience Monitoring (DEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."
"It has a great career time monitoring tool."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"The script-based actions have allowed us to extend the core reporting capabilities."
"The solution has great workflow and server modules."
"It gives you remote control and has a mobile app."
"The setup is simple."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"It can be improved by including script-based scheduling."
"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"They have good technical support but it's not excellent."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"There are some bugs or glitches."
"The solution does not allow you to make a script for just one customer."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
ControlUp is ranked 4th in Digital Experience Monitoring (DEM) with 11 reviews while Pulseway is ranked 13th in Remote Monitoring and Management (RMM) with 6 reviews. ControlUp is rated 8.6, while Pulseway is rated 8.6. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of Pulseway writes "A solution with a great monitoring system and ability to control access remotely". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI, whereas Pulseway is most compared with Zabbix, Kaseya VSA, Microsoft Configuration Manager and PRTG Network Monitor. See our ControlUp vs. Pulseway report.
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