We performed a comparison between Dynatrace and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace was preferred due to its more comprehensive features, including real-user monitoring, session replay, and synthetic monitoring. It also has better AI capabilities for automating incident alerts and a Kubernetes module for topology visualization. Dynatrace has better customer service and support, with some customers rating it highly and others rating it as average, while Prometheus relies on documentation and community support.
"It gives us all the data on all the calls, which is something that is very different from any other APM solution that I have seen or used in the past."
"In terms of explaining to a customer how their data works, it has been a great tool. Instead of trying to draw it out, then hoping that is exactly where the data goes."
"PureStack, I just love it. It can give visibility from the end-user perspective right through to the code level. That's the most valuable feature."
"We have improved performance by 50% and determined conflicts in the application to eliminate errors."
"It can give a quick overview of the current health status, end to end, and can quickly point to the root cause if there an issue or problem in one of our applications."
"Smartscape is a wonderful feature. I'm really loving it because there's no need for you to go deep into an analysis and go in to see where we are going wrong. You go to Smartscape, pass all the connections, and it will tell you the root cause."
"We’re monitoring our SQL databases, we’re monitoring our microservices infrastructure, we’re monitoring our front-end we’re monitoring our mobile apps. It has increased our productivity, we’ve been able to optimize all of our applications."
"It's great tool for building dashboards related to application performance."
"The best thing about Prometheus is its integration."
"It lets me proactively identify and resolve system issues. This, in terms of, most of the time, really reduces downtime. Because when there are notifications on time when we engage it quickly on time, our downtime is highly reduced. So basically, Prometheus is for monitoring and alerting."
"The scalability of Prometheus is very good."
"The solution can be deployed in thirty minutes."
"Prometheus is an open-source product that helps mold and improve it per our requirements. It is a lightweight solution that gives you many different metrics you can use in your application. The product offers complete granularity of your infrastructure. It integrates seamlessly with other tools like Grafana, which offers dashboard visibility. Prometheus is an extensively used product. I haven't seen any organization that is not using it."
"The product's initial setup phase is very easy."
"The most valuable feature of Prometheus is the ease of pulling the metrics."
"It is an efficient solution."
"It would be nice to have a simplified monitoring feature for non-Java applications."
"We would like to see more dashboarding capabilities and the ability to export custom reports."
"Documentation could be improved. E.g., you don't know how to properly use Dynatrace because documentation is almost lacking behind the features being deployed."
"In regards to Diffie-Hellman encryption stuff, it is a hurdle with what we are doing with DC RUM, where everyone is embracing stronger security suites, but the whole point of DC RUM is to get that data between the tiers."
"It was difficult to initially use the solution, how to use it and where to navigate."
"There are some bugs in it. Sometimes things get hung just for second, and you have to refresh something. Also, they aren't necessarily intuitive, but to me, they're just going to get better over time."
"The messaging layer is not really capturable and measurable right now."
"It is not clear what are our long-term strategy should be to upgrade (Appmon vs Dynatrace)."
"The UI and GUI are areas of concern in the product."
"The query language in Prometheus is an area of concern where improvements are required."
"The scalability must be improved."
"The setup process could be more straightforward."
"Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard."
"The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."
"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required."
"There is a need for a more comprehensive overview of exporters, especially when dealing with many of them."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 342 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. Dynatrace is rated 8.8, while Prometheus is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Instana Dynamic APM, whereas Prometheus is most compared with Azure Monitor, New Relic, Sentry, AWS X-Ray and ITRS Geneos. See our Dynatrace vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.