We performed a comparison between Dynatrace and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Transparency and visibility into application performance, errors, incidents, etc. helps to foster a collaborative environment."
"Provides more insight into detecting what the problem is with some of our applications."
"My primary use of the tool is to keep revenue coming into the business and to use it to help our business team in running their site analytics and web performance tools. They have things like Adobe Analytics that provide them with one layer of data. We use Dynatrace as another railroad metric to both confirm the Adobe Analytics data and enhance it in certain places where Adobe won't give us the answers that we need. In terms of metrics, we've had roughly about 120,000 unique sessions per hour on our website. So, we're capturing a lot of session data and real user data, and all of that data is kept in user sessions. We can look this information up by user ID to tag any given session that we want to find by date/client. E.g., if the user said that they had an issue last Thursday at 11:00 PM, then we can just do a search on their email address, go through all their sessions, and find the one that they mentioned, then dig directly into that one."
"It is easy to see what areas you want to alert on and catch."
"The most valuable feature is the monitoring of application performance."
"We obtained a better insight into our environment and consolidated a lot of our old apps into one app."
"This is a stable solution."
"The PurePath feature enables you to see the path from click to database query."
"They have great integration with the active directory."
"It is a user-friendly product that requires almost no maintenance."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"We are able to do problem determination on runaway processes."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"It can send messages to our ticketing system."
"The web-based UI needs to be improved."
"When integrating this solution with any third party applications, there is an additional cost to pay. This can make the solution very costly to use."
"Our primary wish list for RFEs or feature requests are additional integration options with ticketing systems. Although, we are able to work around it, 'ticketing' is not a core function of the product."
"Bring the interface to the same level as OneAgent."
"Either use less system resources and be faster or use more resources to pre-compute the PurePath on recent X minutes of data"
"I would love to see a better data export, because AppMon's charting capabilities leaves a lot to be desired. You have about a 5,000 line limit. I would really like to see the ability to export, in Dynatrace and AppMon, in essentially in a nice format of whatever you want to whatever else."
"It is necessary to improve the integration with the product, Oracle Siebel."
"I have not had very positive experiences with tech support in the last year. I found them to be arrogant, rude, not solving my problems, and not interested in solving my problems."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"There could be more integration of SIM in the solution."
"I would like to see them improve their network monitoring."
"It could use some system enhancements, such as better dashboards."
"The console feature is very poor, and it would be very good for us if this were improved."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"All of the areas of reporting are very bad and need to be improved."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. Dynatrace is rated 8.8, while SCOM is rated 7.8. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and SolarWinds Server and Application Monitor, whereas SCOM is most compared with Zabbix, Datadog, Nagios XI, AppDynamics and ManageEngine OpManager.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
