We performed a comparison between Dynatrace and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace has more extensive features, including real user monitoring, session replay, and synthetic monitoring. Dynatrace also has superior AI capabilities, and better topology visualization with its Kubernetes module. Sentry is user-friendly and has accurate error management, but users suggest it needs more comprehensive tracking and analytics capabilities, better integration, and lower pricing. Customer service and support quality information for Sentry are limited. Overall, Dynatrace offers more value for its price and has received higher user ratings.
"You get a good insight into what is going on inside your code."
"It has given visibility to how an end user utilizes and experiences our service offerings."
"The most valuable features are ease of deployment, UI, and collected data. Its deployment is really easy. In just a few hours, you can have a very good outcome, and you can see everything, which is very valuable. It collects a good amount of data."
"I like the auto email alerting feature the most, as it is set up based on the application error or condition."
"Reduced MTTR, thanks to smart problem detection and automated root cause analysis."
"My primary use of the tool is to keep revenue coming into the business and to use it to help our business team in running their site analytics and web performance tools. They have things like Adobe Analytics that provide them with one layer of data. We use Dynatrace as another railroad metric to both confirm the Adobe Analytics data and enhance it in certain places where Adobe won't give us the answers that we need. In terms of metrics, we've had roughly about 120,000 unique sessions per hour on our website. So, we're capturing a lot of session data and real user data, and all of that data is kept in user sessions. We can look this information up by user ID to tag any given session that we want to find by date/client. E.g., if the user said that they had an issue last Thursday at 11:00 PM, then we can just do a search on their email address, go through all their sessions, and find the one that they mentioned, then dig directly into that one."
"This solution is perfectly stable. The main feature with this solution is that you do not need to do a lot stuff. Everything is being done by the tool itself. Everything is in there for you. There is nothing much needed from your resources; it is all in there."
"Global overview of all app layers, including web servers."
"It's a great visibility tool for the developer team."
"Its initial setup process is relatively straightforward."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"Sentry breaks everything down in real time."
"The most valuable feature we have found with Sentry is the security that it provides."
"The solution is user-friendly."
"The product performs well."
"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"We are happy with the server monitoring, but we feel like the application monitoring should be improved."
"On the one hand we have Dynatrace, on the other hand, we have AppMon. We know Dynatrace is more powerful, with a lot of functions, but there are some core functions AppMon has that Dynatrace needs. Our main use is AppMon and we have not gone to Dynatrace because we don't have those specific functions that we need."
"The heavy client is not really user-friendly and the concepts (while powerful) are unintuitive."
"One of the new features is "impacted users." I would like to see a rate of impacted users. For example, how long has the problem been going on: 100 users in five minutes. Does that mean that in 3 hours if we don't get this solved, we're impacting x number of people? Understanding the rate at which the problem is impacting people would be a cool feature."
"I think Dynatrace needs improvements with respect to reporting; not just performance, but the business-level reports."
"I also wish there was the ability to do alert filtering before it triggered an alert with PagerDuty/OpsGenie/Slack."
"Our main problems have been that it has a high learning curve to it. I've used it for about three years now and I'm still learning it. There are some videos and there is some documentation out there, but it still requires you to delve into the tool to learn it. A little bit more comprehensive self-paced training would help."
"Enterprise Synthetic of DC RUM can be made more robust."
"It would be nice if the product provided a map showing the users’ geographic location."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"The settings for an administrator are complex."
"The price could be lowered."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
"I would like to have alert policies and alert conditions enhanced in the next release."
"Its debugging feature needs to be faster."
"The log centralization and analysis could be improved in Sentry."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. Dynatrace is rated 8.8, while Sentry is rated 8.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and ITRS Geneos, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, New Relic and Honeycomb.io. See our Dynatrace vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.