We performed a comparison between Microsoft Remote Desktop Services and Splashtop Remote Support based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product saves time."
"The most valuable features are the desktop session and desktop virtualization."
"The solution is user-friendly and has a good user experience."
"It's almost an out of the box function once you have installed the other components."
"The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility."
"The solution is stable and reliable."
"The most valuable feature of Microsoft Remote Desktop Services is the ability to remote into a system that is not on-premises."
"The solution is easy to use."
"The solution is very fast."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The initial setup is simple."
"The tool's most valuable features are pricing and easy management."
"The product is not very scalable."
"We encounter challenges with portability, especially for users of iOS devices."
"Remote Desktop Services doesn't scale well."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"Microsoft Desktop Services is stable but it takes up a lot of resources in the CPU. It's a bit heavier than some solutions."
"The stability must be improved."
"The only problems that you're going to have with the remote desktop are going to be firewall ports, security, and NLA, which is a net network level access control, or TLS transfer layer security or some other SSL-type of security."
"We are searching for a product with better remote access and remote sessions."
"The integration features could be better."
"The solution should add more options and tools for shortcuts, administration, etc."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"Splashtop Remote Support needs to improve customization."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Microsoft Remote Desktop Services is rated 8.0, while Splashtop Remote Support is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and BeyondTrust Remote Support, whereas Splashtop Remote Support is most compared with Parallels Access, Parsec, TeamViewer, LogMeIn Rescue and Dameware Remote Support. See our Microsoft Remote Desktop Services vs. Splashtop Remote Support report.
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