We performed a comparison between monday.com and Salesforce Marketing Cloud based on real PeerSpot user reviews.
Find out in this report how the two Marketing Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The templates were always the best part as not starting from scratch made the process so much easier."
"The features that I have found most valuable include the dashboards, forms, and item and task tracking."
"It allows us to get everyone on the same page at their local terminal without having to sync everyone on ten different software solutions."
"It has kept all our departments accountable and gives a quick birds-eye to see how projects are progressing."
"The coolest thing is the way the files or documents can be uploaded to subitems."
"It has kept us very organized."
"Integrations such as the one for Slack have helped us receive updates on tasks immediately as they occur by other team members."
"It keeps everyone on the same page and gives us a way to streamline our projects and client communication."
"The solution is very, very scalable."
"We use this solution for reporting, pipeline generation, and forecasting."
"It is very easy to use from a marketing standpoint."
"The most valuable feature is the 'Accelerators', which are expert-taught subject matter webinars on items such as personalization of emails and SMS to contacts and prospects."
"Offers many great features and is intuitive."
"You can schedule reports, there's a lot of supporting tools, and you have access to all that information."
"The most valuable part of the solution are the selling features."
"Marketing Cloud has improved our productivity and our team enjoy using it."
"There are no missing features that I can think of."
"The web page can be a bit buggy at times, especially after I switch to a different tab and then come back to the Monday site after leaving it idle for a few minutes."
"It would be helpful to have a direct comparison table/spreadsheet for Monday.com versus Asana and the many other project management software platforms."
"While I appreciate the templates, some of them are extremely complex and not as tailored to non-profit work so they required quite a bit of customizing (but worth the trouble)."
"It is difficult to create templates for repeat use cases."
"Sometimes the limit of parts on a board (500 units) can inhibit growth."
"When replying to colleagues, it would be useful to see the formatting options (bold, bullets, etc.)."
"A more personalized dashboard displaying each account's unfinished assignments would be helpful."
"The quality of support for this solution has been decreasing over time and the support team are sometimes more focused on closing tickets that resolving issues. Often the support team is not well trained or aware of the new features or products released by Salesforce."
"This solution could be more user-friendly."
"The majority of my clients are happy, but when it comes to the CDP of Salesforce, the client gets confused. They have no clue that Salesforce has a CDP platform too. If my clients want to go ahead with the same vendor, Salesforce, they get confused about the different marketing suites which are available. There is no clear marketing done for the suites available for the clients, this is where the client is facing the real challenges."
"The encryption and decryption have room for improvement."
"Salesforce Marketing Cloud could improve by having more graphical options because a lot of tables are now only numbers and percentages and data. I prefer graphs, lines, and pie charts. I know there are ways to receive this from Salesforce Marketing Cloud. It doesn't play a huge role in my daily work to invest the time to figure it out. I feel that it would be time wasted. They could make the graphical options easier to find and use in the future."
"In a future release, adding end-user personalization would be a benefit."
"The technicality of the solution can be streamlined."
"We need a development environment for Marketing Cloud. Currently, there is no development environment for this solution. Other Salesforce products, such as Sales and Service Cloud, have a development environment in which the developers can do some things and then post them in production. Currently, everything happens in the production for Marketing Cloud. There is only one environment, and the developers and the end-users have to work in the same environment, which seems to be challenging. If Salesforce can bring a developer environment for Marketing Cloud, it will be good."
monday.com is ranked 3rd in Marketing Management with 223 reviews while Salesforce Marketing Cloud is ranked 1st in Marketing Management with 52 reviews. monday.com is rated 9.4, while Salesforce Marketing Cloud is rated 8.4. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Salesforce Marketing Cloud writes "Easy to deploy, stable, and scalable". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Odoo, whereas Salesforce Marketing Cloud is most compared with Marketo, Oracle Eloqua, HubSpot Marketing Hub, Amazon Pinpoint and SAP Marketing Cloud. See our Salesforce Marketing Cloud vs. monday.com report.
See our list of best Marketing Management vendors and best Project Portfolio Management vendors.
We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
