We compared Nakivo and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Zerto offers excellent data protection, and it’s easy to create VMs. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup. Users say Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Nakivo's support is praised for being quick, considerate, and attentive. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"It uses all the bandwidth available if not limited and backs up entire servers with all data about four times faster than Windows Server Backup and EaseUS TODO Backup."
"Every new version has got some tweaks and improvements in stability and speed."
"Backups are working smoothly with Nakivo Backup."
"It is flexible."
"The most valuable feature is the support, as it is directly from Nakivo and it is possible to send a support request that contains all of the technical data on the environment, as well as the software, required for the answer."
"You can have it setup and running within a few minutes."
"Nakivo's backup and replication product has allowed us to implement a disaster recovery solution with a target repository in the cloud."
"This product provides cost-efficient and reliable backups."
"RPO time for the copied-off VMs appears to be quite short."
"If we lost our data center and had to recover it, Zerto would save us a great deal of time. In our testing, we have found that recovering the entire data center would be completed within a day."
"Since the log files are continuously transmitted, the granularity of restores is amazing."
"The disaster recovery features are the best I've found."
"Zerto is an excellent solution for cloud-based environments, but for DIY clients who have another site to recover their systems it also works well."
"There are several valuable features because of the way we use it. The backup and restore features are definitely indispensable."
"Real-time replication is a valuable feature, ensuring that changes made to the production site are immediately reflected at the recovery site."
"The most valuable feature is the point in time recovery. This allows us to recover at any point in time, up to a minute or so."
"In the future, the solution should provide a more granular backup."
"One of the things I liked least about this software is when an update was pushed to one of the servers we had, somehow we didn't receive the update and needed some quick troubleshooting."
"We want the backup job to consume fewer resources, as the utilization is very high if we choose the best compression."
"The backup speed needs improvement."
"The product needs to improve backup speed and replication speed."
"I would like to see some additional models in the next release to make backups more functional."
"So far, there is no version that supports Polish. If such a version existed, many customers in our region would decide to purchase and implement this solution."
"I would like to have a built-in SNMP client, which is important if we want to monitor it using Zabbix, Nagios, or another monitoring solution."
"I wish they would...develop their PowerShell module to be more robust. So instead of having to rely on the API to actually include a PowerShell command, it would let you create VPGs, delete VPGs, modify VPGs, etc. This would ease the automation effort of deployment and decommissioning and I'd really appreciate that."
"The VPG model causes us a bit of concern. We are considering using Zerto to replace Site Recovery Manager. Site Recovery Manager is very easy when we have entire data scores being replicated. We don't have to make any decisions when it comes to groupings. It is all covered. If we move to Zerto, which we are considering, we will have to work much closer with the applications teams to develop the VPG configuration and determine how the VMs will be grouped. It will be a lot more overhead for us to go that route."
"The post-configuration part could be improved. For example, it would be super helpful to have the ability to modify DNS. Once the migration is done, we want to do some more modifications to the endpoint."
"The tech support on my latest issue wasn't so great. I had to figure a lot of stuff out myself. It could be that I had a Level 1 tech who was new or something, but it seemed like the tech was spitballing, which does not help me."
"It would be advantageous if Zerto had plugins for Infoblox, Cisco, or load balancers, as this would enable us to better manage those records."
"I don't feel like we're a big enough customer to warrant being called every week or every month but it would be good to get a little bit more contact with a salesperson or engineer group."
"When we are trying to upgrade any virtual machines, we have to stop the virtual machines that have been replicated in Zerto and then upgrade or update to the virtual machines onsite. Instead of having to do it manually, there should be some way of automating that particular function."
"The biggest pain points we have experienced are related to some of the SQL-intensive workloads just because the VPGs struggle a little bit to keep up. That might be because we are pushing too many transactions."
NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. NAKIVO Backup & Replication is rated 9.4, while Zerto is rated 9.0. The top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our NAKIVO Backup & Replication vs. Zerto report.
See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.
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