We performed a comparison between Oracle HCM Cloud and UKG based on real PeerSpot user reviews.
Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's most valuable feature is the centralization of data."
"The newer Redwood team is more client-focused and this is very valuable."
"The most important function is definitely managing the employee and employer staff system. This module allows the company to see information about its own employees. It's crucial for our organization, along with talent management."
"It is very user-friendly. Most of the UI is very intuitive so you don't need to follow a course to follow it up."
"The application design is beautiful."
"I like the interfaces, and they are fine. I would like to see more interfaces."
"Our overall evaluation of Oracle HCM Cloud as a general ledger tool is mixed. It is a comprehensive and versatile piece of software."
"This solution has localized the payroll which is a good thing."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"It is much easier to use and the customer service is better than our previous solution."
"I like UKG's integration."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"It would be very nice if we were able to roll back transactions from data that was loaded with the data loader."
"The absence management can use some improvement. Due to all the flexible working, the part with work schedules could be a little bit more flexible."
"The support from Oracle HCM Cloud is great, they are responsive and helpful. However, they still could improve."
"The interface could be more user friendly."
"The GUI interface should be more user-friendly."
"Oracle HCM Cloud could improve by adding AI and more offline capabilities."
"The solution has much room for improvement in all the modules."
"The recruitment aspect is good, but it's new and it still needs some enhancements. In the future, we hope it will be similar to Taleo."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The tool needs improvement on the configuration side."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"UKG could be a little more flexible in some areas."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
Oracle HCM Cloud is ranked 4th in Cloud HCM with 64 reviews while UKG is ranked 5th in Cloud HCM with 118 reviews. Oracle HCM Cloud is rated 7.8, while UKG is rated 8.0. The top reviewer of Oracle HCM Cloud writes " Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". Oracle HCM Cloud is most compared with SAP SuccessFactors, PeopleSoft, Workday, SAP HCM and PeopleStrong , whereas UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, Dayforce HCM and ADP Workforce Now. See our Oracle HCM Cloud vs. UKG report.
See our list of best Cloud HCM vendors, best Benefits Administration vendors, and best Talent Management vendors.
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