We performed a comparison between SCOM and Zenoss Cloud based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Being able to make and customize management packs and send out notifications is very valuable."
"This is a product that does more generally than any of the competing solutions."
"It can send messages to our ticketing system."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"It's easy to use."
"The most valuable feature is the flexible discovery mechanism."
"The product offers good documentation that helps with initial training."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The management of the servers could be better."
"Application monitoring must be improved."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"In a future release, they should add email notification alerts."
"The solution should be more user-friendly and offer a better user interface."
"The initial setup should be easier to complete."
"The AI aspect needs to improve."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"It would be ideal if the product offered sound alerts."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"There was a problem with Zenoss and storage monitoring."
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SCOM is ranked 3rd in Event Monitoring with 78 reviews while Zenoss Cloud is ranked 11th in Event Monitoring with 8 reviews. SCOM is rated 7.8, while Zenoss Cloud is rated 8.4. The top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and AppDynamics, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, ServiceNow IT Operations Management, ScienceLogic and IBM Tivoli NetCool OMNIbus. See our SCOM vs. Zenoss Cloud report.
See our list of best Event Monitoring vendors and best Network Monitoring Software vendors.
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