The Claroty Platform is tailored for monitoring and securing industrial control systems. It offers deep visibility into OT networks, enabling effective anomaly detection and vulnerability assessments. Its user-friendly interface and robust reporting tools facilitate easy management and compliance, enhancing organizational efficiency and cybersecurity posture in industrial environments.
One of the most appreciated capabilities is its deep visibility into industrial networks, which allows for comprehensive monitoring and management of network activities. This feature enhances cybersecurity by enabling users to detect anomalies and potential threats effectively.Â
Users favor the platform’s vulnerability assessment tool, which proactively identifies and addresses security weaknesses before they can be exploited.Â
Another frequently praised aspect is the platform’s user-friendly interface, which simplifies the complexities of managing industrial cybersecurity. The platform’s robust reporting tools are noted for their ability to provide valuable insights and analytics, which help organizations to make informed security decisions and maintain compliance with various standards.
Claroty Platform could enhance its user interface for better usability, noting that it can sometimes feel unintuitive and cluttered, which may complicate the user experience. There is a suggestion for improved real-time data processing so users can receive timely insights, which are crucial for managing network security efficiently.Â
Another commonly mentioned area for improvement is the need for more comprehensive training materials and resources to help new users familiarize themselves quickly with the platform's capabilities and features. Some feedback indicates a need for increased scalability to accommodate larger network environments without compromising performance.Â
Users particularly highlight the comprehensive visibility and security measures for industrial networks, which they find instrumental in mitigating risks and enhancing operational reliability. These benefits contribute to a reduction in potential downtime and associated costs, enhancing overall productivity.Â
The proactive protection features of the platform are noted to prevent costly breaches, thus justifying the initial investment in the system.
Pricing is perceived as reasonable considering the comprehensive security features Claroty Platform offers. Users have noted the importance of assessing individual organizational needs to determine the most cost-effective configuration, suggesting that the platform can cater to a diverse range of budgets and requirements.Â
Setup costs are rarely specified explicitly, but there's an implication that the initial investment in terms of both time and money is manageable and justified by the platform's performance and capabilities. Licensing terms are often mentioned as flexible, accommodating different types and sizes of environments, which users appreciate as it allows them to scale security measures in line with their specific operational needs.
Users primarily employ the Claroty Platform for monitoring and securing industrial control systems and operational technology environments. The platform is extensively utilized to gain visibility into OT networks, thereby identifying potential vulnerabilities and unauthorized access attempts.Â
It is effective in anomaly detection, helping to swiftly pinpoint and respond to unusual network activities that could indicate security threats. Organizations also use Claroty to ensure compliance with industry regulations by maintaining comprehensive audits of network activities and changes. The platform is praised for its asset management capabilities, which help users maintain an accurate inventory of all connected devices and their status, essential for effective cybersecurity posture management in complex industrial environments.
Claroty Platform's customer service and support are generally well-regarded. Users appreciate the prompt and knowledgeable assistance from the support team. Clients find them helpful, particularly in resolving issues and providing clear guidance.Â
The deployment of the Claroty Platform in an on-premises model typically takes around one day to complete, with an additional three to four hours required to generate a detailed vulnerability report. However, it appears there might be confusion or dissatisfaction regarding the overall implementation timeline. Users report that while the actual deployment and report generation are relatively swift, the full implementation, including data analysis and communications, also extends to approximately one day. This suggests that while individual deployment and setup tasks are completed quickly, the complete integration and utilization of the platform into the company's operations stretch over a longer period, potentially due to additional analysis and communication requirements.
Users appreciate the solution's capacity to adapt to a broad range of network sizes and configurations, which they find beneficial for both small and large organizations. The platform's ability to handle increased loads without a drop in performance is frequently highlighted, with many users expressing satisfaction with how it supports their growing security needs as their operations expand.Â
Users frequently mention that the product operates smoothly without frequently encountering crashes or significant downtime. This consistent reliability contributes to its favorable reception among users, who depend on its robustness for safeguarding their operations.
