We performed a comparison between 42Gears SureMDM and ManageEngine Endpoint Central based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"It's normally able to meet 100% expectations of our customers."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"Its dashboards are valuable. It is easy to access dashboards and implement policies."
"Payloads, application publishing, and cataloging features are valuable to our customers."
"The solution is stable and reliable."
"Stability-wise, I rate the solution a ten out of ten."
"This solution is very dynamic. I can do what I need to do with it."
"The most valuable features of 42Gears SureMDM include tracking location and pushing applications."
"The tool's most valuable feature is a remote connection to the devices. You can also push and lock applications. It helps us lock devices for professional use to control which applications can be installed."
"The solution's customer support is good."
"What is great about the patch management solution, is that it patches OS, applications, browsers, plug-ins, and firmware updates."
"The dashboard has been very useful."
"The mobile functionality is very easy."
"The initial setup is easy."
"The initial setup is pretty straightforward."
"The centralized control of all of our Windows hardware that this solution offers has been most valuable to our organization."
"We use the product to know about our assets and manage remote support."
"The solution's most valuable features are its patch management capabilities, especially for third-party applications, along with quick and easy configuration and deployment processes."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"The pricing can be expensive if you are not combining it with other products."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"The dashboards could be improved."
"User creation on Mac must be improved."
"The user interface and customization features are not the best and could be improved."
"The product is not so convenient to deploy or to configure."
"As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears."
"The solution’s pricing could be made cheaper."
"42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert."
"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."
"The MDM feature isn't very good. It doesn't support Amazon vendors."
"Improvement should be done as per customer requirements."
"I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu."
"The product must provide more API integrations with different ERP tools."
"Documentation could improve so we don't need to create the support requests first."
"I would like to have the option to install the agent remotely."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
More ManageEngine Endpoint Central Pricing and Cost Advice →
42Gears SureMDM is ranked 13th in Enterprise Mobility Management (EMM) with 8 reviews while ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 59 reviews. 42Gears SureMDM is rated 8.0, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of 42Gears SureMDM writes "Allows you to secure, monitor and manage company-owned devices". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". 42Gears SureMDM is most compared with SOTI MobiControl, VMware Workspace ONE, IBM MaaS360 and Hexnode UEM, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and SOTI MobiControl. See our 42Gears SureMDM vs. ManageEngine Endpoint Central report.
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