Check Point Harmony Email & Collaboration and Abnormal Security Solutions offer comprehensive email security with advanced threat detection capabilities. Users appreciate the behavioral AI engine and ease of use in Abnormal Security, some have raised concerns about integration with platform reliability in Check Point Harmony. Pricing and customer service are highlighted strengths for both products.
The summary above is based on 46 interviews we conducted recently with Check Point Harmony Email & Collaboration and Abnormal Security users. To access the review's full transcripts, download our report.
"Defender helps us prioritize threats across our organization."
"The product's scalability is good."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Microsoft Defender for Office 365 is a stable solution."
"Since we have started using the solution, there have been fewer compromises."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"I have never encountered any stability issues with Abnormal."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"The first most remarkable thing is the integration with the Office 365 solution, which is easy, fast, and totally transparent for the user."
"This product enhances faster and more secure sharing of information among colleagues from different departments."
"We have managed to have an impressive reduction in phishing that used to enter our system before applying Check Point."
"It is fast and has a very simple, easy integration."
"The product is reliable and sturdy."
"It fully protects colleagues from visiting insecure sites and browsing in unhealthy environments."
"The automated rule cleanups and automated policy installs have improved my customers' organizations."
"Check Point's technical support is very good."
"The company should focus on adding threats that the solution is currently unable to detect."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"The phishing and spam filters could use some improvement."
"There is room for improvement in terms of reporting."
"The UI needs to be more user-friendly."
"Microsoft Defender for Office 365 should be more proactive."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"The biggest pain point for us is the lack of support for on-premise email systems."
"One feature I'd love to see is outbound scanning."
"I would like to have the ability to customize the auto-remediation feature."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"The pricing for academic institutions and student mailboxes is challenging."
"A signature-based filter could improve the solution's AI model for spam email."
"There are a few areas for improvement. One is the occasional sluggishness or latency, which is likely due to the cloud-based nature of the solution. So, the performance can be better."
"We still get some false positives. There are times when legitimate stuff gets flagged and it could be that somebody is expecting a very important email but they don't end up getting it. On the flip side, when we alert Check Point about stuff like this, it is corrected, so they are improving. That's a plus."
"Check Point's technical support is very much of a low level, especially with respect to other vendors and OEMs."
"Check Point Infinity Portal sometimes feels a bit slow, and there are performance issues that should be easy to fix."
"They must provide security to more email service providers."
"I would like Check Point to extend its coverage to include more cloud applications."
"The product's pricing needs improvement."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Check Point Harmony Email & Collaboration Pricing and Cost Advice →
Abnormal Security is ranked 10th in Email Security with 8 reviews while Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 49 reviews. Abnormal Security is rated 9.6, while Check Point Harmony Email & Collaboration is rated 8.6. The top reviewer of Abnormal Security writes "Provides comprehensive email security management, effective in detecting a wide range of email threats". On the other hand, the top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". Abnormal Security is most compared with Mimecast Email Security, Egress Intelligent Email Security, Cloudflare Area 1 Email Security, Avanan and Cisco Secure Email, whereas Check Point Harmony Email & Collaboration is most compared with Avanan, Microsoft Defender for Cloud, Mimecast Email Security, Cisco Secure Email and Barracuda Email Protection. See our Abnormal Security vs. Check Point Harmony Email & Collaboration report.
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