We performed a comparison between ADP Workforce Now and SAP HCM based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The most valuable features are the reporting and benefits piece."
"The most valuable feature to me is performance management because we just started using that."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"It is a scalable solution."
"When you maintain your data in SAP, you can generate any kind of HR report with one click."
"SAP HCM has valuable features for analytics data management."
"The tool's most valuable features for our HR operations include easy reporting capabilities, which allow us to generate reports for management meetings and auditing purposes. Additionally, it supports appointment preparation and processing benefits."
"We are satisfied with the reporting by SAP HCM."
"The payroll and time management features are useful."
"It has the best data management features."
"Technical support is excellent."
"We have managed to consolidate our payroll for all India operations on this platform."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"Its benefits portal could be user-friendly."
"The ease of developing and creating reports could definitely use some improvement."
"The report functionality is not as good as competitive products."
"It needs a lot of end user training as it is not intuitive at all."
"It would be nice if the solution migrated to S/4HANA."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
"SAP HCM needs to improve its UI."
"It takes a long time to apply an update patch to the system."
"System usability is a challenge."
"The current platform is quite rigid and not as flexible and end-user friendly as other HR solutions."
"There are already success factors for the cloud solution which cannot be integrated into S/4 HANA."
ADP Workforce Now is ranked 9th in Benefits Administration with 11 reviews while SAP HCM is ranked 4th in Benefits Administration with 46 reviews. ADP Workforce Now is rated 7.6, while SAP HCM is rated 7.6. The top reviewer of ADP Workforce Now writes "The total cash compensation dashboard is valuable but customer support is lacking". On the other hand, the top reviewer of SAP HCM writes "Efficiently handles the entire hire-to-retire cycle management within an organization and the ability to scale is outstanding". ADP Workforce Now is most compared with Workday, PeopleSoft, ADP TotalSource, ADP Vantage HCM and isolved, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, ADP GlobalView Payroll and ZingHR. See our ADP Workforce Now vs. SAP HCM report.
See our list of best Benefits Administration vendors, best Talent Management vendors, and best Cloud HCM vendors.
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