We performed a comparison between Akamai mPulse and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."
"Enables dynamic injections from within the product which is great."
"The initial setup is straightforward. It is easy to track and easy to follow."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The most valuable features of New Relic are the reports and ease of use."
"End-user Synthetics and monitoring are very good."
"The most valuable features are the dashboards and tracing."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."
"The end-to-end distributor tracing connectivity isn't there."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"The scalability can be improved."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
Akamai mPulse is ranked 53rd in Application Performance Monitoring (APM) and Observability with 6 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Akamai mPulse is rated 6.6, while New Relic is rated 8.6. The top reviewer of Akamai mPulse writes "Lacking in regard to observation of the entire platform but does dynamic injections from within". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Akamai mPulse is most compared with Dynatrace, Grafana, Datadog, AppDynamics and Sentry, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Akamai mPulse vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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