We performed a comparison between AppDynamics and BMC TrueSight Operations Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: AppDynamics is the preferred choice over BMC TrueSight Operations Management due to its wider range of valuable features such as release management capabilities, building dashboards, and providing business insights. It is also more scalable, stable, and easy to use with the ability to monitor applications of different technologies and manage log files. Despite both products having areas for improvement, AppDynamics has received more positive feedback overall and is considered worth the investment despite its higher pricing model.
"In AppDynamics, everywhere I go, there's some sort of grouping and aggregation function, or there's some sort of timeline that lets me zero in more quickly on the traces that I need. They go to more pains to aggregate and bubble the important ones to the top. That removes a lot of manual work."
"The transaction snapshots let you find out where the application broke; it pinpoints where in the call stack, and then how long it took to resolve."
"The most valuable feature is the live reporting on the current health\performance of our application"
"From the performance management side, I like everything from business transaction work to tracking. On the database side, we can get a lot of insights from the database. On the server monitoring side, it helped us a lot to find out some of the issues on the VM side because VMs were creating a little trouble for us."
"The real user monitoring helps us evaluate our customers' real experiences, which is valuable as an eCommerce company."
"Before we moved the code to AppDynamics, we had to compare the agile process and also had to make sure that they're following the standards."
"AppDynamics is easy to implement if you follow the documentation, and the documentation that they provide is good."
"After we implemented this solution, we can easily determine the root cause of issues."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"It is a scalable solution."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"It is a very stable product."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation."
"It could be a little more flexible in configuration on the back end."
"Their support should be improved. Clusters and monitoring can also be improved."
"I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have."
"Maybe some more CPU power or something like that could be an area to improve."
"There are many KPIs that are not available in AppDynamics."
"The initial setup could be easier."
"I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"It would be better if the initial setup and deployment were more straightforward."
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AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 154 reviews while BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 48 reviews. AppDynamics is rated 8.2, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and Azure Monitor. See our AppDynamics vs. BMC TrueSight Operations Management report.
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