Atlassian Confluence vs Microsoft 365 Business comparison

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Atlassian Logo
1,568 views|728 comparisons
90% willing to recommend
Microsoft Logo
577 views|264 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Atlassian Confluence and Microsoft 365 Business based on real PeerSpot user reviews.

Find out in this report how the two Corporate Portals (Enterprise Information Portals) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Atlassian Confluence vs. Microsoft 365 Business Report (Updated: March 2020).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We have found limiting permissions and history very valuable.""I love the reports and the Confluence board.""The most valuable feature of Atlassian Confluence it's very easy to use and there are different options.""The best feature is the automatic tagging of information in documents. The automatic algorithm highlights irrelevant information that conflict with the actual documents.""It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area.""Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source.""This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance.""The sharing of information and simple formatting are valuable features. That is, there are no templates, and everything uses one format. This means that people don't need to worry about formatting."

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"I never have had any problems with any kind of situation where I couldn't get my documents. It is very, very reliable and very consistent.""Microsoft 365 Business is stable.""It works as expected.""The integration between the applications is the most valuable. I can share things using my phone, computer, and OneDrive. It is very stable and fast. It is also user-friendly and scalable.""Cost-saving, easy and intuitive""The initial setup is pretty simple.""Microsoft Business 365 is quite stable.""Microsoft Teams is the feature that I am currently leveraging for meetings, conferencing, and search-based functionalities. We've been able to extend some applications to Microsoft Teams."

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Cons
"The cost of the solution is too high.""The standard table capability is substandard and virtually unusable.""We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations.""There is no concept of peer review or a draft mode - whatever you write is live.""It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it.""Confluence cannot replace Microsoft Word at the moment, so even though it can be used as a document management system, it is not meant for document creation, which adds a lot of limitations to it.""Atlassian needs to provide the source editor or a built-in plugin.""The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins."

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"We would like to see the solution use more artificial intelligence bots in future releases.""Their support should be improved in terms of faster response and better resolution.""The solution is overall stable. However, while using Teams there can be some performance issues during meetings.""It should be more affordable.""The price for the license is always expensive.""Their technical support could be faster. The admin portal, report generation, and other things could also be much simpler. We can't do columns adjustment at this time. The desktop app of Teams had lots of issues recently. The web version worked fine. We had to do a lot of things in terms of infrastructure and networking. It could have been better. It is quite new, so we got to bear and go with that, and then we'll see.""As an example, there isn't a clean transfer to a Google Doc outside of hosting it as a .docx file.""It could be more user-friendly."

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Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

  • "Depending on which plan you purchase, there are a plethora of applications available to you."
  • "Compared to buying a license, it is much cheaper and a good buy."
  • "We do monthly billing, however, I'm not sure what the exact costs are. We may pay around $1,000/month. We started using the Microsoft Teams and we've started doing the conference call feature, so that's another $4 an account and we have a few accounts using that right now."
  • "USD $1,250 annually for the standard package."
  • "Pricing can vary a lot due to fluctuations in exchange rates and that is not favorable for planning."
  • "Now you can select different licenses, for example, if somebody doesn't need all of the features, it would cost $8 USD per month and if they didn't need the email application then it would cost $6 USD per month."
  • "It works out to be $12.50 per user per month."
  • "Microsoft 365 Business will be good to have if you have a large organization where you have more than 3000 employees. Other cheaper solutions, like Gmail, are easily available in the market."
  • More Microsoft 365 Business Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
    Top Answer:The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about the price of the product, but I know that the pricing-related information is… more »
    Top Answer:I would say that Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective. There are some issues with the templates… more »
    Top Answer:The product's initial setup phase was straightforward.
    Top Answer:My company places emphasis on the different licenses purchased. The company has P1 and P2 licenses from Microsoft. For certain tasks, you need a Microsoft license. There are additional costs attached… more »
    Top Answer:The solution's technical support team takes time to respond to users, making it an area of the tool's shortcomings where improvements are required.
    Ranking
    Views
    1,568
    Comparisons
    728
    Reviews
    41
    Average Words per Review
    440
    Rating
    8.2
    Views
    577
    Comparisons
    264
    Reviews
    30
    Average Words per Review
    304
    Rating
    8.3
    Comparisons
    Also Known As
    Confluence
    Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
    Learn More
    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    Microsoft 365 Business is an integrated solution, bringing together the best-in-class productivity of Office 365 with advanced security and device management capabilities to help safeguard your business.

    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm18%
    Comms Service Provider10%
    Cloud Solution Provider6%
    VISITORS READING REVIEWS
    Educational Organization66%
    Financial Services Firm5%
    Computer Software Company5%
    Manufacturing Company4%
    REVIEWERS
    Computer Software Company14%
    Comms Service Provider11%
    Financial Services Firm10%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government7%
    Manufacturing Company7%
    Healthcare Company6%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise69%
    Large Enterprise24%
    REVIEWERS
    Small Business44%
    Midsize Enterprise17%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise16%
    Large Enterprise47%
    Buyer's Guide
    Atlassian Confluence vs. Microsoft 365 Business
    March 2020
    Find out what your peers are saying about Atlassian Confluence vs. Microsoft 365 Business and other solutions. Updated: March 2020.
    771,212 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews. Atlassian Confluence is rated 8.2, while Microsoft 365 Business is rated 8.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Zendesk, whereas Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, ManageEngine Endpoint Central, Windows Autopilot and Jamf Pro. See our Atlassian Confluence vs. Microsoft 365 Business report.

    We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.