We performed a comparison between ManageEngine Endpoint Central and Microsoft 365 Business based on real PeerSpot user reviews.
Find out in this report how the two Client Desktop Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"The stability is very good."
"It's a complete product that allows you to remote troubleshoot, has an inventory of systems."
"I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well."
"In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good."
"The setup is pretty simple."
"ManageEngine Desktop Central is stable."
"The solution is stable."
"The most valuable feature is the ease of use."
"I can use it to access my data from wherever I want, which is a very good feature."
"The Exchange Online plan is helpful. It's built into the email, like a security feature or AI that helps to manage email. It has helped my company and clients a lot."
"The initial setup is pretty simple."
"The deployment is very easy."
"The solution can scale well. A company can easily expand it."
"The support is good."
"You can have conference calls with different parties using video and voice."
"The team should work on improving the stability, particularly with massive patches deployment, clients are not 100% getting patches and the information provided by the system does not help; more detailed report would be very useful."
"Tech support is mediocre at best."
"There is a slight delay in customer support, which is something that can be improved."
"ManageEngine Desktop Central is very limited. When you scan your system, it will only recognize Microsoft Windows Defender and BitLocker."
"We are looking for a complete solution for patch management with central management and the cloud which ManageEngine Endpoint Central does not provide."
"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"Desktop Central has very good information, however, you can't customize the dashboards."
"The time synchronization with the internet could be better, as well as the application architecture."
"The licensing price could be better."
"The installation is at a moderate level of difficulty. It could be easier to install."
"The integration is good but could be better."
"Technical support could be a bit better. It's an aspect Microsoft could improve upon."
"At times, the OneDrive lags, so the performance can be improved."
"There are some security issues with the platform, and its security should be improved. We have to re-enter the username and password sometimes, which is quite boring for us. The usability of Outlook can be improved. Currently, it is a little bit limited and old-fashioned. They should think about the concept of dealing with emails in Teams. Teams and Outlook together will make it a complete platform. The Teams application is not user-friendly on mobile phones and should be improved."
"The diagnostics is an issue that needs to be addressed, as it cannot be seen when needed."
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ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 59 reviews while Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews. ManageEngine Endpoint Central is rated 8.2, while Microsoft 365 Business is rated 8.4. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and Hexnode UEM, whereas Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, Windows Autopilot, Jamf Pro and Datto Workplace. See our ManageEngine Endpoint Central vs. Microsoft 365 Business report.
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