We performed a comparison between Automic Workload Automation and BMC TrueSight Server Automation based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, Tidal Software by Redwood, Redwood Software and others in Workload Automation."It improves the visibility of what is going on on the system. If I have a problem, it is easy to identify, understand dependencies, and identifying the root causes than just running through scripts and searching through applications or servers."
"The night processing helps to have data just-in-time for the morning."
"We have everything in one system."
"All the components that it can use to design work flow; process automation."
"I like the script engine of CA, where you can build everything you want."
"We can take something from crontab, something that's very nitty-gritty and low-level, and be able to put it into a nice interface, and be able to track it at every junction along the way, add alerting, interdependencies."
"The Zero Upgrade feature is the most valuable."
"It's easy to train other people. A new developer could come in and learn it very quickly."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"Technical support is good."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"Can standardize patching and deployments across affiliates."
"I would like to see the event engine in the next release."
"In talking with other customers as well, they would like to see a few enhancements done where you can pull in outside data sources to get a cumulative view from one centralized place."
"When there's an error or a problem, the automation part of it could be easily programmed to escalate it up to the developers or whoever is going to work on it. We had to home-grow that within the product because third-party products are so expensive."
"I don't know if they have it now, but a mobile version would be good so instead of logging in on my laptop to see something, I could just go in through an app and see if a certain job is running or not. That would be pretty slick."
"The only thing that we would like improved is the FTP agent. It only supports SOCKS proxy, and we would like it to also support an HTTP proxy."
"They need to refine the system basics instead of adding more features."
"It is very difficult to migrate. The release automation should be in one package."
"For power users, it does not work well for them at the moment."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"The architecture is big, so the initial setup is not a straightforward task."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"We would like to see this solution handle more multitasking."
More BMC TrueSight Server Automation Pricing and Cost Advice →
Automic Workload Automation is ranked 7th in Workload Automation with 85 reviews while BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews. Automic Workload Automation is rated 8.2, while BMC TrueSight Server Automation is rated 8.2. The top reviewer of Automic Workload Automation writes "A tool requiring an easy setup phase that provides its users with flexibility and flow chart visibility ". On the other hand, the top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". Automic Workload Automation is most compared with Control-M, AutoSys Workload Automation, Red Hat Ansible Automation Platform, Dollar Universe Workload Automation and AppWorx Workload Automation, whereas BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform.
We monitor all Workload Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
