We performed a comparison between Cisco Secure Email and Avanan, based on PeerSpot users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Avanan is the preferred product over Cisco Secure Email based on user reviews. Avanan excels in advanced threat detection and prevention, with AI and machine learning continuously improving and updating its library. Avanan also has the best customer service, with professional, helpful, and innovative staff. Both products have positive ROI, but Avanan has an edge in reducing the number of compromised email accounts and phishing attacks, helping protect mobile devices, and providing explicit details on why emails are blocked.
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Does a thorough job of examining email and URLs for malicious content."
"Microsoft Defender for Office 365 is a stable solution."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The initial setup was easy."
"This technology is one of Check Point's acquisitions, and it is currently a powerful tool that provides all the protection that is not found in other tools."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents."
"It can detect corrupted files and filters out documents with viruses."
"The program has reduced the dangers related to phishing, malware, ransomware, and other vulnerabilities."
"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
"The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com."
"The ease of installation and the AI capacity of the product are valuable."
"The most valuable feature is the different content filters we are using, such as DKIM."
"Cisco Secure Email has strong inbound services."
"Users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"The system provides our service desk with the means to troubleshoot email delivery issues with ease."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"The strong point of the solution is that we hardly get any spam emails because of Cisco Secure Email."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The product must provide better malware detection."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"We need a separate license and we don't know how to get the license that is required."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"It is very difficult to find the required documentation."
"The system could be designed to give corporate emails first priority due to demands."
"The user experience must be improved."
"It should reduce the amount of time needed for thorough scanning."
"The cost can be reviewed to enable SMEs to acquire it and enjoy great security features."
"In Avanan, the email channel is one of the channels where data leakage happens, and they need to consider it from a DLP perspective."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"Familiarization with performance for new teams may take a long time."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"The user interface needs some improvement to become more user-friendly. The graphics could be better. It's designed more for a technical user rather than a business user."
"I would rate the stability a six out of ten. We had multiple issues with the stability."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"If you are not a technical guy, it is hard to maneuver, but as soon as you work on it, it gets better and better. If there was a better way to know how to do things or how to find things, it would be good."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
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Avanan is ranked 6th in Email Security with 21 reviews while Cisco Secure Email is ranked 2nd in Email Security with 56 reviews. Avanan is rated 9.2, while Cisco Secure Email is rated 8.4. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Barracuda Email Security Gateway, whereas Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense. See our Avanan vs. Cisco Secure Email report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.