We compared Avanan and Barracuda Email Security Gateway across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Users say Barracuda Email Security Gateway is competitively priced.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable.
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"There are several features that I consider valuable."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The initial setup was easy."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The good part is that you don't have to configure it, which is very convenient."
"The technical support is good and quick to resolve issues."
"The integration with all our existing and new applications is great."
"It is simple to deploy this platform and interact with the set features."
"It can detect corrupted files and filters out documents with viruses."
"The ease of installation and the AI capacity of the product are valuable."
"This technology is one of Check Point's acquisitions, and it is currently a powerful tool that provides all the protection that is not found in other tools."
"I highly recommend this solution to any prospective buyer."
"The customizable rules allow you to change aspects."
"I like Avanan's SmartDLP module. It's seamless, and the administrative overhead is low. We aren't a very sophisticated operation. We just want to reduce our exposure, so we find ThreatCloud helpful. Avanan's acquisition by Check Point was beneficial for them."
"Customer support is the solution's strongest point."
"The performance is good."
"It is a very stable solution."
"Great at blocking spam."
"It's easy to use. The configuration and web interface are user-friendly."
"There are plenty of features, such as sandboxing capabilities with zero threat protection. It has all the leading email security appliances compared to other solutions."
"The most valuable feature of the Barracuda Email Security Gateway is the cloud ATP functionality not available on the on-premise version. Most of the zero-day attacks can be mitigated with ATP. Additionally, the reporting functionality is good."
"I like Barracuda's cloud sandbox feature."
"You should be able to deploy Defender for every subscription without the need to add servers."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"I'd like some additional features any product can give me to protect our environment in a better way."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The pre-sales cost calculations could be more transparent."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"The overall user interface is not attractive. It needs some improvement."
"The system could be designed to give corporate emails first priority due to demands."
"Avanan doesn't cover certain tool segments."
"The user experience must be improved."
"The cost can be reviewed to enable SMEs to acquire it and enjoy great security features."
"The customer service team could come up with clear tutorials on how to use this platform to help new teams."
"They should come up with a mobile application so that it can be more flexible."
"Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it."
"The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."
"The dashboard's UI could be improved to make changes to the blocklist."
"Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this."
"Some customers experience issues with integration."
"My customers were sending OPT bulk emails and Barracuda Email Security Gateway was not able to handle it. We have to go with another different solution, such FortiMail for the task. We are implementing these combinations of the Barracuda and FortiGate, for email security. The FortiGate FortiMail security gateway we use to send only the bulk email, not for receiving emails."
"Barracuda's spam database isn't on par with its competitors. Users complain about the spam email they're receiving, and we report the issue. Barracuda said they are going to update their system to block the malicious email we received, but we're still getting the same spam. The signatures are not in their database. They need to update their spam signatures because spam is bypassing Barracuda."
"We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Barracuda Email Security Gateway Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews. Avanan is rated 9.2, while Barracuda Email Security Gateway is rated 8.0. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Cisco Secure Email, whereas Barracuda Email Security Gateway is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Cisco Secure Email, Trend Micro Email Security and Kaspersky Security for Mail Server. See our Avanan vs. Barracuda Email Security Gateway report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.