We performed a comparison between AWS Systems Manager and Microsoft Intune based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Has a variety of automation options."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"The solution is user-friendly"
"The solution's ability to scale is good."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier."
"Additional features can be added as per customer requirements."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The current challenge is that we can't pull any incidents from other accounts."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"Lacks sufficient integrations."
"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."
"Reporting could be improved. It needs to be more expensive and robust."
"The reporting and cost have room for improvement."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"Lacking in features such as Wi-Fi and network security."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"It needs certificate provisioning for S/MIME purposes."
"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."
AWS Systems Manager is ranked 7th in Configuration Management with 6 reviews while Microsoft Intune is ranked 3rd in Configuration Management with 164 reviews. AWS Systems Manager is rated 8.2, while Microsoft Intune is rated 8.0. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". AWS Systems Manager is most compared with Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation and BigFix, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and BigFix. See our AWS Systems Manager vs. Microsoft Intune report.
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