We performed a comparison between Barracuda Email Protection and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The product is not resource-intensive."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"The solution is straightforward to set up."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"The archiving and search features are very good."
"When we got the service, it included the email archiver with unlimited storage."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"It offers great security against malware and other threats."
"The initial setup is just a standard process."
"The product protects against malware."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"I like the product's ZAP feature."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The custom alerts have to improve a lot."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"There's room for improvement regarding the time frame for retrieving emails."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The solution's graphical user interface (GUI) could be improved visually."
"Barracuda Essentials can improve by continually adding more features."
"The policies are set up in Barracuda by default; we don't have any control over them."
"The platform's pricing needs improvement."
"I would like to see better integration with other products."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"The solution's reporting mechanism is a little poor and could be improved."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"The solution needs to improve its backup."
"The reporting needs a little bit of improvement."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"Microsoft has some training portals, but more could be developed."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"It would be helpful for customers if Plan 1 features were included with EOP."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Barracuda Email Protection is ranked 15th in Email Security with 14 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. Barracuda Email Protection is rated 8.8, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, TitanHQ SpamTitan, Abnormal Security, Fortinet FortiMail and Mimecast Email Security, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Trellix Collaboration Security. See our Barracuda Email Protection vs. Microsoft Exchange Online Protection (EOP) report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.