We performed a comparison between Barracuda Email Protection and Mimecast Email Security based on real PeerSpot user reviews.
Find out in this report how the two Office 365 Protection solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is straightforward to set up."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"When we got the service, it included the email archiver with unlimited storage."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The most valuable features are security and ease of use."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"The solution is scalable."
"The integration is straightforward."
"Due to our specialized use case, that HIPAA dictionary really comes in handy."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"We like Mimecast's spam filtering. The email signature feature is also a big plus for our users."
"Email security is the most valuable feature of the solution."
"The most valuable feature is the DMARC Analyzer."
"The initial setup is very straightforward."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"The platform's pricing needs improvement."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"The policies are set up in Barracuda by default; we don't have any control over them."
"The product must enable bulk user management."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"They could simplify the licensing and the pricing."
"The price could be better, it should be reduced."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"They could provide a unified licensing model, including all the security features."
"Many of our users complain that the system is blocking too many attachments. It's a good practice from a security perspective, but our users think Mimecast is doing too much. It might be something we'll have to adjust."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"The solution is complex and not easy to use."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
"While it's quick and easy, the initial setup could be more user-friendly."
Barracuda Email Protection is ranked 3rd in Office 365 Protection with 14 reviews while Mimecast Email Security is ranked 5th in Office 365 Protection with 25 reviews. Barracuda Email Protection is rated 8.8, while Mimecast Email Security is rated 8.0. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, Microsoft Defender for Office 365, TitanHQ SpamTitan, Microsoft Exchange Online Protection (EOP) and Microsoft Purview Communication Compliance, whereas Mimecast Email Security is most compared with Microsoft Defender for Office 365, Abnormal Security, Microsoft Exchange Online Protection (EOP), Check Point Harmony Email & Collaboration and IRONSCALES. See our Barracuda Email Protection vs. Mimecast Email Security report.
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