We compared Barracuda Email Security Gateway and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: Users say Barracuda Email Security Gateway is competitively priced. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"Barracuda Email Security Gateway has a good feature of email spooling, which acts as a first line of security."
"We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the intuitive dashboard."
"This solution has helped to significantly reduce the amount of junk email that we receive."
"The most valuable feature of Barracuda Email Security Gateway is that it blocks almost 99 percent of threats from users' email inboxes."
"The solution helps us to block some blacklisted emails."
"It catches a lot of things and has the ability to add domains as well as add senders and update their things."
"Customer support is the solution's strongest point."
"The most valuable feature of the Barracuda Email Security Gateway is the cloud ATP functionality not available on the on-premise version. Most of the zero-day attacks can be mitigated with ATP. Additionally, the reporting functionality is good."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"The initial setup is not overly complex."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"The solution's initial setup process was easy since it was deployed on the cloud."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"The technical support is good."
"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"Barracuda has shown difficulty in providing us with the solutions we sought."
"The UI could be a little cleaner and require less clicking around in different modules. They give the illusion of a single pane of glass, but as you click around to different products, you're actually being transferred into a different system."
"The initial setup can be a little bit complex."
"Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users."
"False positives have given us issues."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"I have noticed that it takes a little time to get familiar with after deploying and some tweaks need to be done as things come up."
"The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."
"In terms of improvement, reducing false positives would improve the system."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
"I would like to see more integration of Trend Micro Email Security with different platforms."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"It is a bit expensive than the market price."
"The solution's configuration policy should be easier."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Trend Micro Email Security is ranked 8th in Email Security with 24 reviews. Barracuda Email Security Gateway is rated 8.0, while Trend Micro Email Security is rated 8.0. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Check Point Anti-Spam and Email Security Software Blade, whereas Trend Micro Email Security is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Proofpoint Email Protection. See our Barracuda Email Security Gateway vs. Trend Micro Email Security report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
