We performed a comparison between Bitrix24 and monday.com based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"It's a very easy-to-use product."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"I am impressed with the solution's ability to customize workflows."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"The product is user-friendly."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"The initial setup is very easy."
"I love being able to "check off" a task by changing its status to "done." It also disappears off the list when you complete it."
"My Work helps us really, truly see what is on our plate for a given day in a task list form - we did not have this capability before."
"The ability to track dates and times we need cases to be completed has been of great use to my firm."
"Creating super-smart to-do lists, intern management, and sales leads lists has been huge."
"The sub-items have been incredibly helpful."
"The analytics view is very powerful with Gantt charts and multiple chart visualizations."
"Monday.com is effortless to use. You can customize it to adapt to your needs and work style. The product is beautiful and intuitive, which makes the work enjoyable."
"Bitrix24’s interface needs to be improved."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"The solution’s performance could be made faster."
"The stability could be improved."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"I would like to see improvements with Bitrix24's marketing automation."
"The client interface is not very user-friendly."
"The biggest thing that I have seen is that the automatic animations are sometimes delayed or slower."
"The solution could be improved by adding more plugins for Adobe (not just Photoshop) and adding a plugin for Discord."
"The solution has dashboards, however, you have a limited amount. You may only get ten when you need closer to 30. We often need to create many boards. For example, we might need one board per customer. If we have more than ten customers, we run out of boards available. I'm not sure if you can pay more in order to get more or if it's just a design limitation. It's unclear. In any case, they should be more generous."
"There are no missing features that I can think of."
"Sometimes, I had difficulty moving items from board to board and would have to move them twice to get them to successfully move."
"I'd like better integration with other services."
"There are so many bells and whistles that I don't feel like I'm using Monday to its full potential."
"It would be ideal if Monday.com had this feature within itself, for example, if an input PDF or image was within it, then with one click the person can review it within Monday.com without going to different software."
Bitrix24 is ranked 10th in CRM with 18 reviews while monday.com is ranked 1st in CRM with 222 reviews. Bitrix24 is rated 7.4, while monday.com is rated 9.4. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". Bitrix24 is most compared with Zoho CRM, Asana, Odoo, Microsoft Dynamics CRM and ELMA 365, whereas monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Microsoft Project. See our Bitrix24 vs. monday.com report.
See our list of best CRM vendors, best Project Management Software vendors, and best Project Portfolio Management vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
