We performed a comparison between Blue Prism and OpenText Robotic Process Automation based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The development interface is quite easy to work with."
"Blue Prism is very good at doing background processing."
"It is a stable solution."
"The most valuable feature is the ability to do surface automation, allowing interaction with legacy systems where terminal emulation is still in use."
"We've started to use some of the new features such as translation, cognitive, and we are finding them useful. We are also finding API integrations very useful."
"You can easily see where all your problems lie, in a visual way. It's always nice to have a visual representation of things... Seeing things at one glance makes a lot of difference, instead of having to read through the fine print and see where the issues are."
"The web-based designer is very user-friendly and easy to use."
"If there is a task that Blue Prism cannot do out of the box, Blue Prism provides me the facility of designing one and integrating it into the application. This process is called Visual Basic Objects."
"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."
"I have found that community support is lacking for this solution compared to competitors."
"The solution is not user-friendly. It has a very high learning curve."
"Blue Prism needs to work in a web-based account. I think that the Blue Prism will need to have the main features be web-based so that you can control the box in a web-based environment and not in a client's environment."
"There are a lot of things coming up, such as Discovery Bot and Process Discovery. A lot of other aspects are also maturing. We have definitely started using it for our clients, and it is maturing as a solution, but it is all about how you integrate the enterprise with all the automation projects, such as your chatbot, Conversational AI, and robotics. How they are integrated and talk to each other creates a very good business case with all three aspects. The next level should be about integrating it with other automation tools as well. It can have integration with other tools or automation projects, such as your chatbot, Conversational AI, and robotics."
"Security could be improved."
"The control room is its worst feature. It can be laggy, and it is not as user-friendly. We're with staying Blue Prism, but we're moving it from on-premises to Microsoft cloud for cost savings. We looked into Blue Prism cloud. It has a lot of features, but it comes with a lot of costs. Right now, we have six spots, and we're only at 13% utilization. The cost didn't really weigh out for us for moving to Blue Prism cloud, but on-premises, it is working for what we need."
"The domain in regards to cognitive abilities and the use of processing activity needs improvement. They have added this capability, but that's not really big in the public. It is more also available for gold partners. So they should improve the user activity for the public or even the regular customer."
"Blue Prism could be more scalable."
"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."
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Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while OpenText Robotic Process Automation is ranked 35th in Robotic Process Automation (RPA). Blue Prism is rated 7.8, while OpenText Robotic Process Automation is rated 8.0. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of OpenText Robotic Process Automation writes "It lets us automate almost anything and is very easy to work with". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Tungsten RPA, whereas OpenText Robotic Process Automation is most compared with UiPath.
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