We performed a comparison between BMC Client Management and ManageEngine Endpoint Central based on real PeerSpot user reviews.
Find out what your peers are saying about JAMF, Microsoft, Kandji and others in Mobile Device Management (MDM)."The most valuable features of the solution are patch management and software license management."
"The support from BMC Client Management is very good."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"The inventory and patch management tools are very valuable."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"The patch management aspect of the solution is the most valuable part for us."
"Identification of gaps and filling the gaps with updates are most valuable. We are able to identify known updates or missing updates and then update."
"Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."
"The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable."
"The setup is pretty simple."
"The reporting tool is very good."
"In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good."
"Honestly, I have to say all features together have become the Swiss army knife of desktop management. They all work hand in hand. Software deployment saves an unbelievable amount of time installing an application on hundreds of computers."
"The solution does not offer the functionality of remote access to users."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"BMC Client Management could improve in the area of integration."
"The solution needs to add whitelisting because many customers request it."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"It is compatible with the systems such as Windows and Mac but not with Linux systems."
"It might be helpful if they offered a simpler way to use the OS deployment function. It's a bit complicated for most of the customers."
"The OS deployment could be better."
"The product's remote access manager needs improvement."
"I would like to see them come out with a SaaS version of the product in the future."
"We are looking for a complete solution for patch management with central management and the cloud which ManageEngine Endpoint Central does not provide."
"The team should work on improving the stability, particularly with massive patches deployment, clients are not 100% getting patches and the information provided by the system does not help; more detailed report would be very useful."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
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BMC Client Management is ranked 5th in Mobile Device Management (MDM) with 6 reviews while ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 59 reviews. BMC Client Management is rated 8.6, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of BMC Client Management writes "Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". BMC Client Management is most compared with Microsoft Configuration Manager, Microsoft Intune, BigFix, VMware Workspace ONE and Ivanti Endpoint Security for Endpoint Manager, whereas ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and Microsoft 365 Business.
We monitor all Mobile Device Management (MDM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.