We performed a comparison between BMC TrueSight Server Automation and Chef based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is user-friendly, and the performance is also good. It is a convenient product"
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"The most valuable feature for us is the security, including risk analysis and patch management."
"Maturity makes it a stable product."
"Autopilot is the most valuable feature of Microsoft Intune."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"The stability is good."
"The best feature of the solution is patch automation."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"The most important feature is the schedulings."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"Technical support is good."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"Scalability is good."
"This solution has improved my organization in the way that deployment has become very quick and orchestration is easy. If we have thousands of servers we can easily deploy in a small amount of time. We can deploy the applications or any kind of announcements in much less time."
"Chef is a great tool for an automation person who wants to do configuration management with infrastructure as a code."
"Automation is everything. Having so many servers in production, many of our processes won't work nor scale. So, we look for tools to help us automate the process, and Chef is one of them."
"The product is useful for automating processes."
"Chef recipes are easy to write and move across different servers and environments."
"The most valuable feature is automation."
"One thing that we've been able to do is a tiered permission model, allowing developers and their managers to perform their own operations in lower environments. This means a manager can go in and make changes to a whole environment, whereas a developer with less access may only be able to change individual components or be able to upgrade the version for software that they have control over."
"Deployment has become quick and orchestration is now easy."
"The solution could improve its flexibility."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"Microsoft Intune fails a lot when it comes to device compliance."
"Lacking ability to leverage more iOS device management internally."
"The solution requires Mac support."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"The setup of this suite is very complicated. It needs to be simplified."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"BMC TrueSight Server Automation's scripting needs improvement."
"The architecture is big, so the initial setup is not a straightforward task."
"Chef could get better by being more widely available, adapting to different needs, and providing better documentation."
"If they can improve their software to support Docker containers, it would be for the best."
"I would rate this solution a nine because our use case and whatever we need is there. Ten out of ten is perfect. We have to go to IOD and stuff so they should consider things like this to make it a ten."
"They could provide more features, so the recipes could be developed in a simpler and faster way. There is still a lot of room for improvement, providing better functionalities when creating recipes."
"The agent on the server sometimes acts finicky."
"I would also like to see more analytics and reporting features. Currently, the analytics and reporting features are limited. I'll have to start building my own custom solution with Power BI or Tableau or something like that. If it came with built-in analytics and reporting features that would be great."
"There appears to be no effort to fix the command line utility functionality, which is definitely broken, provides a false positive for a result when you perform the operation, and doesn't work."
"Since we are heading to IoT, this product should consider anything related to this."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Chef is ranked 16th in Configuration Management with 18 reviews. BMC TrueSight Server Automation is rated 8.2, while Chef is rated 8.0. The top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". On the other hand, the top reviewer of Chef writes "Easy configuration management, optimization abilities, and complete infrastructure and application automation". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas Chef is most compared with Jenkins, AWS Systems Manager, Microsoft Azure DevOps, Microsoft Configuration Manager and SaltStack. See our BMC TrueSight Server Automation vs. Chef report.
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