We performed a comparison between Box and IBM FileNet based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Sharing and collaborating across files and folders has been a massive game changer."
"The collaboration of the solution is good."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"Simple file sharing and sync for internal and external customers."
"I like that Box makes it easy to deploy virtual machines."
"I like the ease of use."
"The system's performance is impressive, and file sharing is notably straightforward."
"It is a very user-friendly product."
"It allows for multiple people to access content simultaneously."
"The natural interpolatability with IBM Datacap, that is a key component of our solution, as well as with BPM, and WebSphere Portal. That's why we prefer FileNet instead of some other, less world-class solution."
"It is a faster, robust solution. The platform compatibility is very good."
"It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it."
"I have found that it scales well."
"Stability is really good. We fairly recently upgraded a version of it and have not been having any problems. The resources seem to be really good with this version; it is a little easier to troubleshoot issues."
"The most valuable feature for me is the possibility to share and to collaborate, the possibility to connect FileNet with many other IBM products as well. It helps avoid the possibility of creating "island applications." We have an ecosystem where everything can be interconnected."
"Instead storing our documents offsite, we are storing all of our documents electronically."
"Better integration with other solutions is needed."
"Tasks and comments could be easier to see, report, search, and manage."
"I find their API to be quite complex and it could be more straightforward."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"They could integrate better with other platforms."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"One thing that Box would benefit from is a records management component."
"I would like to see Azure AD added."
"The most valuable features of IBM File Manager are workflow, content, and process capabilities."
"There is room for improvement in the file management. It's very complex."
"The new user interface is not easy to set up, so some improvements along these lines would be good."
"The usability is fair. It could be a bit better. It could be better designed. They could put more effort into the user experience and do a better job of integrating other components, like Datacap, to be a bit more seamless."
"It could be simpler to use, considering multiple use cases."
"Our client feels FileNet does not provide them with content searchability. They feel it's cumbersome. They're only using Metadata. If the Metadata is not well-populated, it becomes a problem to retrieve a document."
"It would be nice if they could make it like containers are working in Kubernetes to auto-scale based on demand."
Box is ranked 4th in Enterprise Content Management with 38 reviews while IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews. Box is rated 8.4, while IBM FileNet is rated 8.2. The top reviewer of Box writes "Used for data storage and data collaboration, but its data security could be improved". On the other hand, the top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Dropbox, whereas IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Newgen OmniDocs. See our Box vs. IBM FileNet report.
See our list of best Enterprise Content Management vendors.
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