We performed a comparison between IBM ECM and IBM FileNet based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."
"The scalability is a valuable feature, that we're able to display our documents to so many people."
"The vertical scalability, as we can use it across some of our applications."
"The content management is all about you as you can make the same content for minimal purpose solutions applications."
"It is a faster, robust solution. The platform compatibility is very good."
"The ability to manage the content well."
"We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems."
"FileNet can for sure cover the requirements of a medium and a big company, because of the scalability and the possibility to connect with many other IBM products."
"The most valuable features are the interconnectivity and the collaboration. No longer do I have to wonder what system I need to go to for the data I need. I know it's in FileNet."
"We have probably cut out at least 40 percent of what the work process was by easing out that whole distribution of paper."
"Gves us the ability to create an end-to-end [document] transaction."
"It is used by large enterprises. It has to be scalable and robust for them to use. We have seen that on multiple projects over the years."
"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."
"I would like to see seamless application integration."
"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."
"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."
"Needs a better administration tool."
"Programmers have to translate user needs into IBM FileNet, which causes misinterpretations."
"IBM doesn't offer new technologies every year, they offer new technologies after five years, for each release of the product."
"I would rate the technical support as medium. I do not like the login process. It is not great."
"I would say the installation process can be very complicated, and you need to to have an experience resource."
"We'd like to use the docker, to have it containerized."
"I would like to see Azure AD added."
"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."
IBM ECM is ranked 13th in Enterprise Content Management with 16 reviews while IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews. IBM ECM is rated 8.0, while IBM FileNet is rated 8.2. The top reviewer of IBM ECM writes "Datacap provides granularity and any level of customization. Solution development and delivery time needs to be improved". On the other hand, the top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". IBM ECM is most compared with Mobius Content Services Platform, OpenText Documentum, Alfresco, Hyland OnBase and SAP Extended Enterprise Content Management, whereas IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, Alfresco and Hyland OnBase. See our IBM ECM vs. IBM FileNet report.
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