Broadcom DX Application Performance Management vs OpenText Diagnostics comparison

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Executive Summary

We performed a comparison between Broadcom DX Application Performance Management and OpenText Diagnostics based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Broadcom DX Application Performance Management vs. OpenText Diagnostics Report (Updated: May 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"If there's something that you really need to get at that doesn't come out of the box, you can pretty easily put together some custom metrics and get those in place.""Enables me to monitor multiple servers, applications, resources, and users""The ability to accomplish the identification of the root cause of problems with applications in drill-down level by integrating the suite with tools for managing and monitoring.""With the new feature CA Team Center is much easier to view the information of my user experience, with this unified vision, it was even practical for lay users to use the tool""Helps the development team to fine-tune and proactively manage the application.""The CA tools allow to me to get into detailed transactions for custom ranking, and be able to make predictions. It also gathers data. Some other tools may be good at one area, but not good overall, including the mainframe.""The most valuable feature of Broadcom DX Application Performance Management is its very light model with monitoring of servers and network items.""We are able to easily and quickly find some of the problems with the applications and coding, and some of the performance problems."

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"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out.""For banking and telecom solutions, it's been quite useful.""The diagnostics and configuration are the solution's most valuable aspects."

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Cons
"Stability could actually be helped because it is a wrapper or an agent on our system. If we are having a bad day in production or if other resources are being utilized, then we will get get gaps in our monitoring system.""One of the challenges is agent releases. So as we employ agents, they are done relatively manually. A little bit of automating of agent release would be helpful.""Needs custom dashboards.""As applications move to the cloud, we need more cloud-based solutions from CA APM. This is currently unavailable.""It should be easier to install or set everything up. ​""The stability could be more reliable.""With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time.""What comes to mind when you speak of a room for improvement in Broadcom DX Application Performance Management is the infrastructure agent, but my company doesn't use it, so I can't say if it's really a problem or not, but it could be the container support or cloud support that could be improved in the solution. An additional feature I'd like to see in the next release of Broadcom DX Application Performance Management is for it to have one agent for cloud and one agent for legacy, with all features included."

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"The interface is very old, and not very user-friendly. Most of our clients don't like the UI.""The interface could be more user friendly.""The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."

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Pricing and Cost Advice
  • "Depends on the size of the product you need."
  • "Althougth it is a bit expensive, it is really worth it"
  • "There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
  • "Negotiate a lot, but do not forget to buy the product because it is worth it."
  • "Pricing and licensing are not issues."
  • "On pricing, CA is very competitive. I think that's going to help in the long run."
  • "Setup costs are quite competitive relative to other solutions, and simpler."
  • "Dynatrace is the most expensive of these tools followed by AppDynamics which is "medium-expensive." CA APM is a bit lower in price than either Dynatrace or AppDynanics... In my opinion, if you can afford it, go for AppDynamics instead of CA APM."
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    Questions from the Community
    Top Answer:Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application.
    Top Answer:The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us. The pricing structure is too high and becomes… more »
    Top Answer:The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings. Broadcom needs to work on application instrumentation and the… more »
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    Ranking
    Views
    1,951
    Comparisons
    995
    Reviews
    5
    Average Words per Review
    957
    Rating
    7.8
    Views
    580
    Comparisons
    392
    Reviews
    1
    Average Words per Review
    374
    Rating
    10.0
    Comparisons
    Also Known As
    DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
    Micro Focus Diagnostics, MF Diagnostics
    Learn More
    Overview

    Broadcom DX Application Performance Management is a cutting-edge next-generation APM that goes beyond the traditional aspects of what other APMs provide by offering fully integrated AIOPS (Artificial Intelligence for IT Operations) capabilities embedded in the solution. This enables Broadcom DX Application Performance Management better opportunities to detect anomalies faster, correctly anticipate behavior, and perform intuitive automatic corrective processes. The solution is able to provide comprehensive full stack end-to-end monitoring and deliver complete visibility and a nearly flawless user experience.

    Broadcom DX Application Performance Management Benefits

    Broadcom DX Application Performance Management has many valuable key features. Some of its most useful features include:

    • Improves visibility: Users gain complete 360-degree visibility with all applications, infrastructure, and end users in modern, traditional, and all cloud-based environments.
    • Continuous improvement: Intuitive automated feedback is provided throughout the entire software development lifecycle.
    • Scalability: The solution is easily scalable to the enterprise level with very easy to use administration.
    • Improved user experience: The solution provides intuitive dynamic insights concerning overall application performance and across the complete user journey.

    Broadcom DX Application Performance Management Features

    There are many benefits to implementing Broadcom DX Application Performance Management. Some of the biggest advantages the solution offers include:

    • Custom personalized dashboards: Users are able to create their own specific views based on unique task-driven individualized requirements. This allows for comprehensive intuitive cross-domain analysis of the entire ecosystem and application usage from both synthetic and real user perspectives.
    • Fast, straightforward deployment: The solution offers an automated, zero-touch deployment process that better facilitates the monitoring and discovery of cloud-based and container applications. 
    • Improved administration processes: Agent administration and overall lifecycle processes are simplified, making configurations, deployments, and upgrades very simple.
    • Intuitive analysis: The solutions AIOPS processes provide for inherent root-cause detection and anomaly discovery to diagnose potential issues or problems immediately.
    • Improved visibility: Presented views are task-relevant to facilitate improved group topologies, and time-based to display the impact of performance anomalies. 
    • Improved mapping: Relationship mapping enables users to visualize all aspects of the environment with options to deep dive across entire applications, network layers, and infrastructure. 
    • Application support: The solution has functionality with Java, .Net, PHP, Node.js, Docker, Kubernetes, AWS, Google Cloud, and more. 
    • Flexibility: The solution is available both on premises and as a SaaS.

    Reviews from Real Users

    “The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. “ A Peerspot user who is an Applications Engineer at a financial services firm.

    “The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process.” A.Jurisic, CEO at Pio Pet d.o.o.

    “What is most valuable about this solution is that it completely monitors code-level visibility. We benefit from this as we're able to capture any performance issues from an application, then raise and forward those issues to the applicable team more quickly.” S. Doddi, APM consultant at Tech Mahindra Limited 

    Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.
    Sample Customers
    Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
    BSkyB, Alior Bank
    Top Industries
    REVIEWERS
    Financial Services Firm38%
    Insurance Company13%
    Energy/Utilities Company11%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company15%
    Manufacturing Company11%
    Insurance Company6%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm13%
    Manufacturing Company9%
    Educational Organization8%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise8%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    Buyer's Guide
    Broadcom DX Application Performance Management vs. OpenText Diagnostics
    May 2024
    Find out what your peers are saying about Broadcom DX Application Performance Management vs. OpenText Diagnostics and other solutions. Updated: May 2024.
    771,170 professionals have used our research since 2012.

    Broadcom DX Application Performance Management is ranked 22nd in Application Performance Monitoring (APM) and Observability with 161 reviews while OpenText Diagnostics is ranked 35th in Application Performance Monitoring (APM) and Observability with 4 reviews. Broadcom DX Application Performance Management is rated 8.0, while OpenText Diagnostics is rated 7.8. The top reviewer of Broadcom DX Application Performance Management writes "Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". Broadcom DX Application Performance Management is most compared with Dynatrace, AppDynamics, VMware Aria Operations for Applications, BMC TrueSight Operations Management and New Relic, whereas OpenText Diagnostics is most compared with Dynatrace and Accedian Skylight. See our Broadcom DX Application Performance Management vs. OpenText Diagnostics report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.