BrowserStack vs CrossBrowserTesting comparison

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BrowserStack Logo
8,670 views|6,779 comparisons
100% willing to recommend
SmartBear Logo
1,251 views|940 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BrowserStack and CrossBrowserTesting based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools.
To learn more, read our detailed Functional Testing Tools Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"BrowserStack has lots of devices to choose from.""We like the model device factory for iOS and Android devices.""It is a scalable solution.""The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices.""The product's initial setup phase was not very difficult.""Maintenance of the solution is easy.""BrowserStack's best feature is browser testing across different platforms, including mobile.""The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market."

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"It has increased the speed of our regression testing.""CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier.""This solution helps lower the overhead cost associated with buying multiple devices.""I am able to continuously test my new releases across browser versions without issues.""The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure.""It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices.""Video recording of the script running in a cloud server.""The ability to replay sessions is valuable for tracking down issues."

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Cons
"BrowserStack operates at a slow pace, it could improve by making it faster.""I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product.""Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot.""Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones.""If you are inactive for 30 minutes, the solution will close.""We had some execution issues.""BrowserStack is scalable, but cost is significant for those living in Mexico.""We are struggling to do local testing."

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"The "Getting Started" documentation for Selenium testing could be improved.""Sometimes the testing is slow.""Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing.""We had some issues with the onboarding process and the cloud conductivity could improve.""A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites.""The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default.""I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same.""There should be more detailed training on CrossBrowserTesting."

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Pricing and Cost Advice
  • "This solution costs less than competing products."
  • "The price is fine."
  • "There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
  • "BrowserStack could have a better price, but good things have a price."
  • "The price of BrowserStack is high."
  • "Compared to other solutions, BrowserStack is one of the cheapest."
  • "My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
  • "As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
  • More BrowserStack Pricing and Cost Advice →

  • "The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
  • "A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
  • "CrossBrowserTesting offered the best value for its price."
  • "It is worth the pricing as the product is supported on multiple platforms and browsers."
  • "SmartBear offers bundles of products that work together."
  • More CrossBrowserTesting Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was not very difficult.
    Top Answer:My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.
    Top Answer:I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product. Accessibility testing is an area of concern where improvements are required.
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    Ranking
    4th
    Views
    8,670
    Comparisons
    6,779
    Reviews
    14
    Average Words per Review
    372
    Rating
    8.0
    28th
    Views
    1,251
    Comparisons
    940
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Learn More
    Overview
    BrowserStack is a cloud-based cross-browser testing tool that enables developers to test their websites across various browserson different operating systems and mobile devices, without requiring users to install virtual machines, devices or emulators.

    CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

    • Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
    • Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.
    Sample Customers
    Microsoft, RBS, jQuery, Expedia, Citrix, AIG
    St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
    Top Industries
    REVIEWERS
    Computer Software Company55%
    Financial Services Firm18%
    Manufacturing Company9%
    Marketing Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm14%
    Manufacturing Company7%
    Retailer7%
    REVIEWERS
    Financial Services Firm21%
    Healthcare Company14%
    Computer Software Company14%
    University7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm14%
    Government10%
    Healthcare Company7%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise26%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    REVIEWERS
    Small Business35%
    Midsize Enterprise22%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise16%
    Large Enterprise61%
    Buyer's Guide
    Functional Testing Tools
    April 2024
    Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools. Updated: April 2024.
    770,141 professionals have used our research since 2012.

    BrowserStack is ranked 4th in Functional Testing Tools with 25 reviews while CrossBrowserTesting is ranked 28th in Functional Testing Tools. BrowserStack is rated 8.0, while CrossBrowserTesting is rated 9.0. The top reviewer of BrowserStack writes "Good in the area of automation and offers a high test coverage to users". On the other hand, the top reviewer of CrossBrowserTesting writes "Static screenshots are the feature most often used, because they are a simple method of detecting problems". BrowserStack is most compared with LambdaTest, Sauce Labs, Perfecto, Tricentis Tosca and Bitbar, whereas CrossBrowserTesting is most compared with Bitbar, Tricentis Tosca, LambdaTest, Sauce Labs and Automai AppVerify.

    See our list of best Functional Testing Tools vendors.

    We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.