We performed a comparison between Celonis and SAP Signavio Process Intelligence based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In my opinion, it's quite an advanced tool."
"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."
"Celonis’ Process Cockpit is valuable."
"What I found most valuable in Celonis is the ease of use. I also like that users can compare and contrast and derive any KPIs, keep track and see what's happening within the process via Celonis."
"We can observe the flow and invoices."
"The most valuable feature of this solution is the PTS service."
"My two favorite features are execution management and process intelligence, which provide 360-degree data."
"It provides seamless unified views with awesome drill down options."
"It's easy to set up."
"The backend is great."
"I like the tool's ability to visualize the entire process flow, how the process flow flows, and what deviations happen from the process flow. It also helps to figure out the process bottlenecks."
"The most valuable feature is the integration model."
"By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits."
"Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution."
"The product helps us build solid business use cases."
"The product's best feature is the connection and integration between all of the capabilities."
"One area for improvement is that, while Celonis has existing APIs for some domains like accounts, it lacks ready-made ones for others, like financial services. This means we need to customize our data channels so the data can be used by Celonis."
"The solution must be more user-friendly."
"For example, we would like to see improvement of the simulation capabilities to include a BPMN-compliant modeler. That is, we would like to be able to connect the simulation to the BPMN modeler. I think it's one of the features that is missing in Celonis."
"Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab. In my previous organization, business analysts were the only ones who were actively building these reports with Celonis, whereas SAP platforms are now allowing the business users to create their own reports with graphics and all other things based on the data that is presented. This is one thing that Celonis needs. Currently, just the technical teams are doing that. Sometimes, when we were looking at five years of data, it used to take up to 3 seconds. It wasn't bad, but we had to wait a little bit. It probably also had to do with the server. I don't know if it can be used on mobile devices. If not, that will be the way to go. They should mobilize it to allow people to see these reports on their mobile devices."
"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."
"They could provide artificial intelligence where, based on data they collect from reference cases, they could give us suggestions."
"The cost could be improved."
"The price is high for us."
"The UI could be improved."
"I would like to see a better version of the solution."
"The challenge for a solution that utilizes modeling notations, is that the look and feel of the models (e.g. in BPMN) is pre-defined."
"The product doesn't allow me to focus on a particular value stream and how the value stream performs."
"With the new release, I have some problems. Actually with Signavio, many of the processes are not viewable for unclear reasons. The product itself is reachable most of the time, but some processes are not there. Some pages do not loading at times."
"It could be more scalable."
"When it comes to Signavio, as I've worked on Celonis, I've observed two things in Celonis and Signavio. In Celonis, using the process mining tool, we can implement automation skills. So we can take actions to improve the process as well. That is one thing."
"SAP Signavio Process Intelligence slows down when you feed a lot of data. It needs to improve its processing ability. The tool should also incorporate AI features that can automate things. Many of the competitors have this feature."
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Celonis is ranked 1st in Process Mining with 44 reviews while SAP Signavio Process Intelligence is ranked 6th in Process Mining with 13 reviews. Celonis is rated 8.4, while SAP Signavio Process Intelligence is rated 7.6. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of SAP Signavio Process Intelligence writes "A scalable and stable tool that needs to provide its users with an exact focus on where process transformations can happen". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, Software AG ARIS Process Mining, Scout Platform and Minit, whereas SAP Signavio Process Intelligence is most compared with UiPath Process Mining, Software AG ARIS Process Mining and QPR ProcessAnalyzer. See our Celonis vs. SAP Signavio Process Intelligence report.
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