We performed a comparison between Cisco Jabber and Cisco Unified Communications based on real PeerSpot user reviews.
Find out in this report how the two Unified Communications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is."
"The most valuable feature is the ability to talk with people in real-time, instead of sending texts."
"It works fine feature-wise. The Cisco Jabber features that we use work okay."
"The Click to dial feature was one of the most important features for the customer."
"We use Extension Mobility and Jabber a lot with mobile remote access. In addition to video calls with Jabber, this greatly enriched communications between coworkers."
"Cisco Jabber is not a collaborative tool."
"I presume that very small businesses would have a tough time justifying the investment."
"There are issues in switching from one type of communication system to another. When I connect my wired earphone or Bluetooth earphone, Cisco Jabber doesn't switch automatically. There are some user experience issues that need to be fixed."
"An improvement option could be to incorporate the Voicea solution with Communication Manager, allowing it to make a translation between different languages automatically in a conversation."
"Some features take a lot of steps to configure, so having areas where a few clicks can configure a feature for a user would be nice."
Cisco Jabber is ranked 6th in Unified Communications while Cisco Unified Communications is ranked 4th in Unified Communications. Cisco Jabber is rated 9.0, while Cisco Unified Communications is rated 9.0. The top reviewer of Cisco Jabber writes "Shows other's availability and status, offers powerful chat features, and integration across platforms is strong". On the other hand, the top reviewer of Cisco Unified Communications writes "I find the ability to block incoming calls based on the originating number to be the best feature, but the reporting system needs to be more in-depth". Cisco Jabber is most compared with Genesys PureConnect, Skype for Business and Kamailio SIP Server, whereas Cisco Unified Communications is most compared with Fortinet FortiVoice, Siemens OpenScape, Skype for Business and Digium Asterisk. See our Cisco Jabber vs. Cisco Unified Communications report.
See our list of best Unified Communications vendors.
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