We performed a comparison between Cisco Jabber and Skype for Business based on real PeerSpot user reviews.
Find out what your peers are saying about 3CX, Kamailio, Digium and others in Unified Communications."It works fine feature-wise. The Cisco Jabber features that we use work okay."
"The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is."
"The most valuable feature is the ability to talk with people in real-time, instead of sending texts."
"Skype for Business is good for meetings and instant messaging."
"The GUI is very user-friendly."
"The product's initial setup phase is very easy."
"People are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype"
"We like the easy provisioning of Skype for Business Conferencing."
"The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others."
"You can do meetings of up to two hundred people in a single conversation."
"The most valuable feature of Skype for Business is overall it is an okay solution."
"Cisco Jabber is not a collaborative tool."
"I presume that very small businesses would have a tough time justifying the investment."
"There are issues in switching from one type of communication system to another. When I connect my wired earphone or Bluetooth earphone, Cisco Jabber doesn't switch automatically. There are some user experience issues that need to be fixed."
"I feel bored with the look and feel of the tool, so it should be changed."
"We have found that there is a lag because it cannot integrate with the internal landline."
"Lacks a zoom-in feature for whoever is presenting."
"The solution has been discontinued by Microsoft."
"Skype's overall connectivity functionality or ability is one area with room for improvement."
"The stability could be improved."
"Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device."
"I should be able to make a desktop phone call when I click a member of my Lync directory."
Earn 20 points
Cisco Jabber is ranked 6th in Unified Communications while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. Cisco Jabber is rated 9.0, while Skype for Business is rated 7.8. The top reviewer of Cisco Jabber writes "Shows other's availability and status, offers powerful chat features, and integration across platforms is strong". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Cisco Jabber is most compared with Cisco Unified Communications, Genesys PureConnect and Kamailio SIP Server, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, GoToMeeting and HCL Connections.
We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
